Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Migliorini

Chelmsford,MA

Summary

I excelled in a fast-paced environment at Moes Southwestern Grill during rush hours, ensuring customer satisfaction through services and multitasking. Demonstrated expertise in customer service and cleaning, minimizing order errors. Skilled in interactive communication and resolving guest complaints, ensuring a positive dining experience. Attentive Waitress with knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings. Known for maintaining speed and accuracy in high-traffic times. Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Hostess/Waitress/Food Runner

the Establishment
10.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers upon arrival and provided friendly presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and balancing multiple tables and orders while delivering prompt service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Restaurant Team Member

Moes Southwestern Grill
06.2022 - 06.2023
  • Displayed teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Prepared food orders, cooking on grill and operating fry station.

Restaurant Team Member

Moes Southwestern Grill
09.2021 - 06.2022
  • Displayed teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Prepared food orders, cooking on grill and operating fry station.

Education

High School Diploma -

Chelmsford High School
North Chelmsford, MA
06.2024

Skills

  • Customer Service
  • Effective Multitasking
  • Patience and Empathy
  • Phone Etiquette
  • Cleaning and sanitation
  • Interactive communication skills
  • Payment Processing
  • Guest complaint resolution

Timeline

Hostess/Waitress/Food Runner

the Establishment
10.2023 - Current

Restaurant Team Member

Moes Southwestern Grill
06.2022 - 06.2023

Restaurant Team Member

Moes Southwestern Grill
09.2021 - 06.2022

High School Diploma -

Chelmsford High School
Mia Migliorini