Summary
Overview
Work History
Education
Skills
Certification
Timeline
References
Generic

Mia Mills

Marion,NC

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

24
24
years of professional experience
1
1
Certification

Work History

CPhT

CVS
08.2024 - 08.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance in training others.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement maintaining updated knowledge through continued and advanced training .
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions with creative solutions to problems.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Performed data entry for patient profiles, billing information and prescription orders into pharmacy software system.
  • Managed filling prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physicians orders and delivered them to pharmacist for review.
  • Verified accuracy of medication labels before they were dispensed to patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatment for patients.
  • Checked and maintained expiration dates on medications to ensure that only unexpired products were dispensed.
  • Organized work areas to ensure easy access for medications as needed.
  • Receive and verify daily incoming drug inventories, reported discrepancies and logged the items into the inventory system.
  • Prepared prescription transfers to and from other pharmacy's.
  • Cleaned and maintained equipment and work areas according to prescribed methods.
  • Maintained proper security , storage and disposal conditions of all drugs.
  • Administered immunizations according to proper procedures, educated customers on current or needed immunizations.

CPhT

Ingles Markets Pharmacy #060
11.2023 - 08.2024
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Performed data entry for patient profiles, billing information and prescription orders into pharmacy software system.
  • Managed filling prescriptions, both electronically and manually.
  • Retrieved medication from shelves based on physicians orders and delivered them to pharmacist for review.
  • Verified accuracy of medication labels before they were dispensed to patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatment for patients.
  • Checked and maintained expiration dates on medications to ensure that only unexpired products were dispensed.
  • Organized work areas to ensure easy access for medications as needed.
  • Receive and verify daily incoming drug inventories, reported discrepancies and logged the items into the inventory system.
  • Prepared prescription transfers to and from other pharmacy's.
  • Cleaned and maintained equipment and work areas according to prescribed methods.
  • Maintained proper security , storage and disposal conditions of all drugs.
  • Administered immunizations according to proper procedures, educated customers on current or needed immunizations
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Streamlined patient check-in process for immunizations, enhancing efficiency of care delivery.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Counted, measured, and compounded medications following standard procedures.
  • Aided pharmacists in preparing sterile compounding products as needed for specialty drugs.
  • Assisted in management of prescription deliveries, improving patient convenience.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Managed opening and closing duties for pharmacy.

CPhT

Walmart #1694
09.2020 - 10.2023
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Performed data entry for patient profiles, billing information and prescription orders into pharmacy software system.
  • Retrieved medication from shelves based on physicians orders and delivered them to pharmacist for review.
  • Verified accuracy of medication labels before they were dispensed to patients.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatment for patients.
  • Checked and maintained expiration dates on medications to ensure that only unexpired products were dispensed.
  • Organized work areas to ensure easy access for medications as needed.
  • Receive and verify daily incoming drug inventories, reported discrepancies and logged the items into the inventory system.
  • Prepared prescription transfers to and from other pharmacy's.
  • Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control, and needed disposals or returns.
  • Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
  • Aided pharmacists in preparing sterile compounding products using aseptic techniques.
  • Administered immunizations according to proper procedures, educated customers on current or needed immunizations
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions, management of prescription deliveries, improving patient convenience.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Counted, measured, and compounded medications following standard procedures,calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Managed opening and closing duties for pharmacy.

Personal Care Assistant

Mountain Area Community Services
04.2018 - 08.2020
  • Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
  • Provided companionship to elderly and disabled clients in their homes or other residential facilities.
  • Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
  • Accompanied clients to medical appointments and provided transportation services when necessary.
  • Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
  • Administered medication under supervision of a registered nurse or physician.
  • Maintained accurate records of client care activities on computerized systems for charting purposes.
  • Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
  • Participated in recreational activities with clients such as reading books, playing cards or board games.
  • Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
  • Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
  • Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
  • Assessed changes in condition or behavior of the client which may require further medical attention.
  • Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
  • Reported any observed changes in mental status or physical condition to supervisor immediately.
  • Developed individual plans of care based on assessment findings and physician orders.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Provided ongoing compassionate patient care for each client.
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
  • Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
  • Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.

PIC

McDowell Assisted Living/ Rockypass Home
12.2014 - 10.2017
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.
  • Monitored and enforced safety measures to mitigate hazards.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Provided high-quality personal care to patients, promoting comfort and dignity during daily life.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Collected and documented patient information to aid in accurate medical record keeping.
  • Assisted nursing staff with medical procedures to support patient care plans.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Prepared and maintained patient rooms for admissions, discharges, and transfers, ensuring readiness and comfort.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.
  • Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
  • Enhanced patient recovery by applying therapeutic techniques as instructed by physical therapists.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Responded to patient requests for supplies and personal comfort items.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Supported needs of 6+ residents under long-term care.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Documented treatments delivered, medications and IVs administered, and follow-up care.
  • Managed patients recovering from medical or surgical procedures.
  • Recorded details regarding therapies to keep patient charts updated.

Pharmacy Technician

Walmart
05.2001 - 11.2006
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Streamlined drug distribution processes, reducing wait times for patients.
  • Developed patient education materials on medication management, contributing to community health awareness.
  • Conducted patient follow-ups to confirm medication effectiveness and address concerns.
  • Participated in community health events, representing pharmacy and providing valuable health information.
  • Managed opening and closing duties for pharmacy.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Organized work areas so that everything was easily accessible when needed.
  • Assisted in training new employees on pharmacy procedures.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Answered telephones to respond to questions or requests.
  • Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Cleaned and maintained equipment or work areas according to prescribed methods.
  • Maintained proper storage and security conditions for drugs.
  • Prepared and processed medical insurance claim forms and records.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Education

CPhT - Pharmacy Technician

PTU
08-2022

GED -

Mcdowell High School
Marion, NC
01-1998

Skills

  • Decision-Making
  • PPE compliance and safety practices
  • Cultural Awareness
  • Responsive to shifting priorities
  • Problem Resolution
  • Approachable demeanor
  • Customer service
  • Teamwork and collaboration
  • Detail-oriented
  • Dependable and responsible
  • Versatile in dynamic environments
  • Proficient in handling multiple priorities
  • Computer skills
  • Critical thinking
  • Calm under pressure
  • Organizational skills
  • Excellent communication

Certification

  • Certified CPHT pharmacy technician
  • Certified American Red Cross adult, child and baby Aid/Cpr/AED/BLS
  • Certified immunization technician
  • NCBOP registered

Timeline

CPhT

CVS
08.2024 - 08.2025

CPhT

Ingles Markets Pharmacy #060
11.2023 - 08.2024

CPhT

Walmart #1694
09.2020 - 10.2023

Personal Care Assistant

Mountain Area Community Services
04.2018 - 08.2020

PIC

McDowell Assisted Living/ Rockypass Home
12.2014 - 10.2017

Pharmacy Technician

Walmart
05.2001 - 11.2006

GED -

Mcdowell High School

CPhT - Pharmacy Technician

PTU

References

References available upon request.

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