Mia Minear

Receptionist

Bella And Max Salon

12.2021 - 08.2022

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phones promptly and proficiently.
Kept reception area clean and neat to give visitors a positive first impression.
Resolved customer problems and complaints.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Managed multiple tasks and met time-sensitive deadlines.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Handled assignments independently with good judgment and critical thinking skills.
Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed clients to specific areas.
Assisted with onboarding new clients and securing paperwork completion.
Restocked supplies and submitted purchase orders to maintain stock levels.
Balanced employee availability and customer schedules when scheduling appointments.