Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mia Molano

Brooklyn

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Whole Foods Market Inc. Skilled in POS system operation and renowned for reliability, I excel in high-pressure environments, ensuring smooth transactions and fostering a positive shopping experience. Demonstrates exceptional teamwork and stress management abilities, significantly contributing to a productive and welcoming atmosphere.

Reliable [Job Title] offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in [Type] areas and flexible with changing business needs.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Whole Foods Market Inc
09.2023 - Current
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Processed customer orders and accurately handled payment transactions.

Store Staff Member

Regal Cinemas
11.2021 - 07.2023
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted in training new staff members, sharing knowledge of store policies and procedures to improve overall team performance.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Monitored customers for signs of security concerns and escalated issues to management.

Floor Staff Member

AMC Theatres
06.2021 - 09.2021
  • Supported coworkers during busy periods or when additional assistance was needed, fostering a productive work environment through teamwork.
  • Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
  • Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Resolved customer complaints professionally and courteously, ensuring a positive resolution that maintained customer loyalty.

Education

Associate of Applied Science - Business Management

Borough of Manhattan Community College
New York, NY
06-2025

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • POS system operation
  • Time management
  • Basic math
  • Stress management

Languages

English
Full Professional

Timeline

Customer Service Cashier

Whole Foods Market Inc
09.2023 - Current

Store Staff Member

Regal Cinemas
11.2021 - 07.2023

Floor Staff Member

AMC Theatres
06.2021 - 09.2021

Associate of Applied Science - Business Management

Borough of Manhattan Community College

Similar Profiles

CREATE PROFILE
Mia Molano