Summary
Work History
Education
Skills
Affiliations
Additional Information
Certification
Languages
Websites
Interests
Quote
Work Availability
Work Preference
Timeline
BusinessAnalyst
MIA MOORE

MIA MOORE

Tobyhanna,PA

Summary

I am an experienced leader with a strong background in team guidance, project management, and timely objective achievement. As an organized and dependable candidate, I am always willing to take on additional responsibilities. I demonstrate strong analytical and communication skills all while working independently. With a goal to become a head news director, I believe a positive attitude and commitment to continuous learning and growth will give me great success.

Work History

Creative Writing Intern

Blue Ridge Cable Tv 13
10.2024 - Current
  • Wrote and edited high-quality content and visually impactful programs under deadline pressure with a captivating and authentic approach.
  • Scheduled interviews with individuals to capture news stories via phone and email.
  • Revised written material to meet personal standards and to satisfy the needs of clients, publishers, or producers.
  • Assisted in live broadcasts by managing the teleprompter, ensuring accurate and timely script display for news anchors and reporters during on-air segments.

Assistant Store Manager

Guess
05.2024 - 10.2024
  • Coached sales associates in product specifications and selling techniques to meet store expectations and customer satisfaction ratings.
  • Worked under minimal supervision
  • Ensure that the safety protocols of the store are followed.
  • Responded to customer concerns
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Closely monitored daily cash discrepancies, inventory shrinkage, and potential theft .
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.

Customer Service Representative

A Pocono Country Place
01.2024 - 05.2024
  • Document guest check in calls with the call center's ABDI database.
  • Helped a large volume of customers every day with a positive attitude with a focus on customer satisfaction and quick service.
  • Addressed customer account discrepancies and concerns.
  • Cross-trained and backed up other customer service managers.
  • Processed accurate transactions and tailored recommendations for payment plans.

Education

Associate of Arts - Media Production

Northampton Community College
Bethlehem, PA
11-2026

Communications / Mass Media - undefined

East Stroudsburg University
05.2022

High School Diploma -

Building 21 Allentown High School
Allentown, PA
05.2024

Skills

  • Strong interpersonal and writing skills
  • Positive work ethic
  • Multitasking and time management
  • Store Management / Leadership
  • Data Entry
  • Job Coaching
  • Cash auditing
  • Issue Resolution
  • Shift Scheduling
  • Customer Service
  • Microsoft Office Suite
  • Department Oversight

Affiliations

  • Girl Scouts

Additional Information

Girl Scouts is a major part of my identity; their mission is to teach women within the same age group how to interact with one another. I strive to encourage peers with my personal experiences to foster skills to become proactive citizens, leaving them with a foundation of leadership, success, and service.

Certification

Loss Prevention Certificate

Languages

ASL
Elementary
Spanish
Elementary

Interests

News Reporting

Interviewing

Hosting

Quote

Success usually comes to those who are too busy to be looking for it.
Henry David Thoreau

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part TimeFull TimeInternshipGig WorkContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceWork from home optionTeam Building / Company RetreatsFlexible work hoursCareer advancementCompany Culture

Timeline

Creative Writing Intern

Blue Ridge Cable Tv 13
10.2024 - Current

Assistant Store Manager

Guess
05.2024 - 10.2024

Customer Service Representative

A Pocono Country Place
01.2024 - 05.2024

Communications / Mass Media - undefined

East Stroudsburg University

Associate of Arts - Media Production

Northampton Community College

High School Diploma -

Building 21 Allentown High School

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MIA MOORE