Mia Nappier
Lexington,KY
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Little Rascals Consignment Shop
Easton, MD
08.2020 - 07.2024
- Tracked inventory levels throughout the day and restocked items as needed.
- Handled customer complaints in a professional manner.
- Offered suggestions for additional items that may be of interest to customers.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Operated point-of-sale systems accurately to process payments from customers.
- Completed transactions in an efficient manner while providing excellent customer service.
- Provided product information and answered customer questions.
- Assisted customers with finding the right product for their needs.
- Kept informed about new products arriving at the store on a regular basis.
- Promoted special offers and discounts to encourage additional purchases.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Education
High School Diploma -
Churchville Christian Academy
Easton, MD05-2021
Skills
- Money Handling
- Regulatory Compliance
- Display Setup
- Retail Sales
- Conflict Resolution
- Phone Etiquette
- Store Opening and Closing
- Customer Service
- Product Promotions
- Product Knowledge
- Problem-Solving
- Stocking and Receiving
- Trend Awareness
- Professional Appearance
- Transaction Processing
- Customer Needs Assessment
- Stock replenishment
- Cash Handling
- Merchandise Display
- Customer Engagement
- Positive and professional
- Time Management
Accomplishments
- I received two promotions in my five years of employment.
Timeline
Retail Sales Associate
Little Rascals Consignment Shop
08.2020 - 07.2024
High School Diploma -
Churchville Christian Academy
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