Mia Nguyen
Mansfield,TX
Summary
Personable and punctual team member experienced in sales work and crafting specialty coffees and teas. Dedicated to making quality drinks and ensuring customer satisfaction. Offers expertise in coffee preparation and production, while also handling food and payments. Very team oriented and willing to help fellow baristas while also maintaining a calm and safe work environment.
Overview
1
1
year of professional experience
Work History
Barista
Java Lounge
2023.08 - Current
- Determine when pastries and drink ingredients are low and need to be restocked
- Organize deliveries and report inconsistencies to management
- Makes custom poster designs for company to display, helps with social media posts to network with other local coffee shops, organizes fundraisers with local schools and companies
- Maintained regular and consistent attendance and punctuality.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Used POS system to accurately enter orders and process payments.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Boba Shop Worker
Presotea
2022.12 - 2023.03
- Worked with two other employees to prepare drinks, hand cut food items, serve drinks, and prepare ingredients
- Recorded orders, processed transactions, handled unsatisfied customers, served beverages for large parties
- Managed the stock of ingredients and ensured that employees had enough supplies to serve customers throughout the shift
- Managed tip shares
- Greeted customers entering store and offered assistance with requirements.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Calibrated machines to maintain required productivity levels and adherence to quality standards.
Education
Marketing Bachelor's Degree - Marketing
University of North Texas
05.2026
Skills
- Detail Oriented
- Punctual
- Communication
- Sales Knowledge
- Problem Solving
- Team Worker
- Bilingual (Vietnamese/English)
- Organization
- Time management
- Adaptability
- Flexibility
Timeline
Barista
Java Lounge
2023.08 - Current
Boba Shop Worker
Presotea
2022.12 - 2023.03
Marketing Bachelor's Degree - Marketing
University of North Texas
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