Mia Noriega
Customer Service
Montebello,CA
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Waitress
Steves Steak House
Commerce , CA
08.2022 - 12.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
Sales Associate
DNKY
Commerce, CA
08.2022 - 10.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Supervised changing rooms, rehanging unwanted merchandise and supporting loss prevention initiatives.
Education
High School Diploma -
Schurr High School
Montebello, CA 08.2021 - 06.2022
Nursing
East Los Angeles College
Monterey Park, CASkills
Sales expertise
Menu presentation
Food preparation and safety
Ordering procedures
Hospitality service expertise
To-go order preparation
Performance improvement
Point of sale operation
Guest seating arrangements
Banquet coordination
Accomplishments
Graduated with 4 years of perfect attendance all through high school
Timeline
Waitress
Steves Steak House
08.2022 - 12.2022
Sales Associate
DNKY
08.2022 - 10.2022
High School Diploma -
Schurr High School
08.2021 - 06.2022
Nursing
East Los Angeles College