Mia Ojeda
Aurora,CO
Summary
Proven reliability and exceptional customer engagement skills honed at Old Navy, Gap, and Palango Fitness. Streamlined operations and enhanced shopping experiences through meticulous organization and efficient service. Skilled in conflict resolution and maintaining a positive demeanor, significantly improving customer satisfaction and operational efficiency. During holidays selling different flavor breads and communicated with clients.
Overview
1
1
year of professional experience
Work History
Retail Associates
Old Navy, Gap
11.2024 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Front Desk
Palango Fitness
06.2024 - 08.2024
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Education
Communications
Metropolitan State University of Denver
Denver, COHigh School Diploma - Communications
Smoky Hill High School
16100 E Smoky Hill Rd, Aurora Co 8001505.2024
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Reliability and punctuality
- Approachability
- Customer assistance
Languages
Spanish
Professional Working
Timeline
Retail Associates
Old Navy, Gap
11.2024 - Current
Front Desk
Palango Fitness
06.2024 - 08.2024
Communications
Metropolitan State University of Denver
High School Diploma - Communications
Smoky Hill High School
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