Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Owens

Stock/Cashier
Atlanta,GA

Summary

Dynamic Inventory Management Specialist with a strong focus on customer service excellence at Dollar Tree. Demonstrated ability to enhance quality control and improve workplace safety through effective team collaboration and certified forklift operation. Proven expertise in streamlining inventory processes, ensuring product availability, and maintaining compliance with safety regulations. Aiming to leverage these skills in a challenging role that prioritizes operational efficiency and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Overnight Stock Clerk

Dollar Tree
Atlanta, GA
07.2022 - Current
  • Managed the front-end register operation during peak hours.
  • Stamped price tags on merchandise, referring to official price lists.
  • Resolved customer complaints promptly and professionally.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Picked up boxes and related trash from sales floor.
  • Issued supplies, materials and products to team members based on information from requisitions.
  • Inspected products for quality control and flagged damaged items for return.
  • Labeled products accurately according to company standards.
  • Recommended disposal of obsolete stocks to write off unsellable items from inventory.
  • Assisted customers with product, promotion and policy information.
  • Conducted inventory of existing stock, recorded data, and reported shortages to management.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Identified and quickly handled spill clean-up.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.
  • Checked shelves in department to determine replenishment needs.
  • Utilized hand truck to transport heavy materials around the store.
  • Read orders to verify attributes and quantities of merchandise.
  • Assessed floor displays to restock merchandise.
  • Prepared products by adding tags and readying pallets for restocking.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Stored and organized items in tool or supply rooms, allowing for easy retrieval.
  • Stocked shelves, racks, and bins with new or transferred merchandise.
  • Ensured compliance with health and safety regulations within the store environment.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Gathered assigned merchandise and transported to store floor locations using hand trucks.
  • Organized shelves according to product type and size.
  • Removed product from boxes and placed on shelves according to merchandising guidelines.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Tracked inventory levels throughout shift and placed reorder requests when necessary.
  • Performed price changes on products in accordance with company guidelines.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Reported any maintenance issues to appropriate personnel promptly.
  • Pulled items from stock using lift equipment and added to shelves or bins.
  • Updated pricing and sales signs to promote merchandise.
  • Stocked shelves with new merchandise using ladder when necessary.
  • Provided excellent customer service by answering questions related to product availability.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Used proper case cutting techniques to cut and sort stock loads.
  • Maintained cleanliness of store area including floors, walls, restrooms.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Education

Some College (No Degree) - Forklift Operator

Atlanta Technical College
Atlanta, GA

Skills

  • Customer Service Management
  • Inventory management
  • Team collaboration
  • Certified Forklift Operator
  • Quality control
  • Workplace Safety Adherence
  • Cashier

Timeline

Overnight Stock Clerk

Dollar Tree
07.2022 - Current

Some College (No Degree) - Forklift Operator

Atlanta Technical College
Mia OwensStock/Cashier