Mia Padro
Bridgeport,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Paralegal
Schafler and Camera, Attorneys at Law
Shelton, CT
10.2023 - Current
- Advised clients on procedural matters related to their cases.
- Created spreadsheets to track case information and deadlines.
- Drafted discovery responses including interrogatories and requests for production of documents.
- Proofread documents prior to filing them with courts or submitting them to opposing counsels.
- Drafted correspondence to clients and other attorneys.
- Provided administrative support such as answering phones or scheduling appointments.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Maintained client files according to established protocols.
- Organized evidence for use at trial or hearing proceedings.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Trained staff on office procedures and case-specific duties.
- Organized client calendars, prepared mailings and handled high call volumes.
- Maintained contract database with relevant information for categorization and easy access.
Server
La Bella Vista
Waterbury, CT
03.2023 - 10.2023
- Followed health safety guidelines when preparing and serving food products.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Monitored dining room for cleanliness and proper set-up at all times.
- Assisted in training new servers.
- Upheld high standards of sanitation in accordance with health department regulations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Barista Shift Supervisor
Robeks Juice
Shelton, CT
03.2021 - 12.2022
- Provided support during peak hours by running drinks or helping out on the register.
- Assisted customers in selecting beverages based on their preferences.
- Assisted management in developing training materials for new employees.
- Maintained a clean and well-stocked work area throughout shifts.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Ensured compliance with health department regulations related to food handling practices.
- Resolved customer complaints in a polite and professional manner.
- Encouraged baristas to suggest creative ideas for improving customer experience.
- Scheduled staff shifts according to business needs.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Checked temperatures of freezers, refrigerators, and heating equipment.
- Arranged merchandise and built eye-catching displays to increase sales.
- Supervised daily operations, maintaining high standards of cleanliness and organization.
- Coordinated staff schedules, balancing workload and ensuring adequate coverage during peak times.
- Led inventory management, ordering supplies and managing stock levels to minimize waste.
Education
Associate of Arts - Liberal Arts And Sciences
CT State Community College
Bridgeport, CTSkills
- Understands confidentiality
- Legal Research
- File and Records Management
- Interpersonal Communication
Certification
- Dean's List
Timeline
Paralegal
Schafler and Camera, Attorneys at Law
10.2023 - Current
Server
La Bella Vista
03.2023 - 10.2023
Barista Shift Supervisor
Robeks Juice
03.2021 - 12.2022
Associate of Arts - Liberal Arts And Sciences
CT State Community College
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