Mia Parco

• Responding to customer inquiries and resolving customer complaints directly
• Processing orders and assisting with after-sale support
• Collaborating with other teams (e.g., sales, logistics, technical support) to address customer needs, resolve issues, and ensure a seamless customer experience
• Training and mentoring new employees
• Pioneered the creation and management of Social Media Content for the company

• Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
• Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
• Boosted overall team morale through proactive problem-solving and open communication practices.

Projects:

• “Band Camp” Directed by David Dutton
• “La Bienvenida”- Directed by Oscar Guerra (05/09/2019-05/11/2019)
• “Under SF: Inspire”- Directed by Andy Pitman and Oscar Guerra-Doubled as Lighting director on certain days
• Mercy Medical Group Internal informational video- Directed by Jonny Trimboli (08/2018)

• Styled hair and makeup for films, music videos and commercials
• Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
• Delivered polished looks for on-air talent during live television broadcasts while adhering to tight production schedules.

Highjlighted Projects among others:

• “Almond Eyes” Directed by Yohan Ko (06/2023)
• “Riding in Cars with Strangers”- Directed by Sajana Desilva (04/2019)
• “Best Man” Directed by Uma Sakhalkar (10/2018) Also had minor acting role
• “Fat Shark” CM- Directed by Yohahn Ko (12/2017)
• “My Son Jack” Directed by Matt Thompson (03/2017)
• “The Painter” Directed by Chaz Volk (04/2017)
• “A Thousand Cranes” Directed by Leonard Chan (11/2016)

• “BECAfest” Executive Producer- Jeff Jacoby
• Maintained project costs through careful budgeting and monitoring of expenditures
• Coordinated production schedules and activities for San Francisco State's Broadcasting Department's Live Broadcast Awards Show
• Reviewed activities for the production team to complete tasks on time
• Supported current production needs by moving items between equipment, conveyors and staging areas
• Effectively collaborated and directed a team of creative and diverse individuals in various professions and levels
• Supervised post-production process, including editing, dubbing and color correction
• Liaised between departments to create and execute elements for programming
• Oversaw logistical aspects from pre-production to post-production