Mia Paris
Scranton,PA
Summary
Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance to individuals and families with drug and alcohol and mental health issues. Strong communication and management skills and committed to inspiring recovery and positive re-integration into the community.
Overview
6
6
years of professional experience
Work History
Case Management
University Of Pittsburgh Medical Center
01.2021 - Current
- Improved patient outcomes by developing and implementing tailored case management plans.
- Enhanced client satisfaction through consistent communication and regular updates on case progress.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Streamlined processes within the department, resulting in increased efficiency and better resource allocation.
- Conducted thorough assessments of clients'' needs to determine appropriate services and support.
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Provided ongoing education to clients and families about available resources, empowering them to make informed decisions about their care.
- Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
- Advocated for clients'' best interests during meetings with healthcare providers, ensuring they received necessary care and interventions.
Intake and Assessment
Endless Mountains Extended Care
01.2018 - 08.2021
- Performed, on-site detailed assessments of prospective patients in incarcerated settings including the Wyoming and Lackawanna Prison system.
- Streamlined documentation processes for increased efficiency in record-keeping and information sharing among team members.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Completed one-on-one counseling with broad range of clients with mental health and drug and alcohol diagnoses.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Provided comprehensive case management services for clients, leading to better resource connections and overall wellness outcomes.
- Completed assessment, admission and insurance paperwork and data entry for clients to start treatment promptly.
- Facilitated admissions to levels of care and managed admission pre-certification in consultation with funding sources.
- Developed individualized care plans with a focus on client-centered goals, resulting in higher levels of client satisfaction.
- Maintained strict confidentiality standards when handling sensitive client information, contributing to a trusting therapeutic environment.
- Expanded professional knowledge through continuous training and development opportunities, enhancing counseling skills.
- Facilitated support groups for clients dealing with various challenges, promoting camaraderie and constructive coping strategies.
- Built strong rapport with clients by displaying empathy and active listening during assessments and counseling sessions.
- Advocated for clients'' needs within the organization, ensuring their voices were heard in planning treatment interventions.
- Managed crisis situations effectively through timely intervention and de-escalation techniques, minimizing potential harm to clients or staff members.
- Promoted self-care among clients by teaching stress reduction techniques such as mindfulness exercises or relaxation methods.
- Served as a liaison between clients, families, and other providers to coordinate care efforts seamlessly across agencies involved in each case plan''s implementation process.
- Assisted clients in developing action steps toward meeting identified objectives while providing ongoing support throughout progress monitoring.
- Educated clients on available resources within the community, empowering them to make informed decisions about their care.
Education
Master of Science - Psychology
Capella University
Minneapolis, MN05.2025
High School Diploma -
Abington Heights High School
Clarks Summit, PA05.2019
Skills
- Regulatory Compliance
- Admissions Processes
- Data Collection
- Patient Communication
- Discharge Documentation
- Computer Literacy
- Resource Coordination
- Multitasking
- Conflict Resolution
- Stress Management
- Interpersonal Skills
- Organizational Skills
- Ethical Practice
- Cross-Cultural Competence
- Confidentiality Maintenance
- Active Listening
- Attention to Detail
- Client Advocacy
Timeline
Case Management
University Of Pittsburgh Medical Center
01.2021 - Current
Intake and Assessment
Endless Mountains Extended Care
01.2018 - 08.2021
Master of Science - Psychology
Capella University
High School Diploma -
Abington Heights High School
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