Mia Perry
Lakewood,OH
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Committed to learning, developing skills, and team contribution. Reliable and dedicated professional in both autonomous or collaborative environments with excellent organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Bartender
157 Lounge
08.2021 - 07.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Restaurant Server
Rockne's
08.2021 - 07.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Restaurant Server
Eat N Park
08.2017 - 08.2020
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards.
- Promoted a safe working environment by adhering to food safety standards and best practices.
Education
Bachelor of Arts - Criminology
Kent State University
Kent, OH05.2024
Skills
- Organization
- Detail Oriented
- Strong Work Ethic
- Sales Techniques
- Adaptability
- Effective Communication
- Interpersonal Skills
Timeline
Bartender
157 Lounge
08.2021 - 07.2024
Restaurant Server
Rockne's
08.2021 - 07.2024
Restaurant Server
Eat N Park
08.2017 - 08.2020
Bachelor of Arts - Criminology
Kent State University
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