Summary
Overview
Work History
Education
Skills
Timeline
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Mia Petit

Battle Ground,WA

Summary

Dynamic professional with extensive experience at Ilani Casino, excelling in cash handling and client relationship building. Proven track record in enhancing service quality and compliance adherence. Recognized for effective communication and problem-solving skills, fostering a supportive environment while training new team members to achieve operational excellence.

Knowledgeable [Desired Position] with solid background in banking operations and customer service. Successfully managed high-volume cash transactions and ensured compliance with financial regulations. Demonstrated problem-solving and communication skills to enhance team efficiency and client satisfaction.

Professional financial specialist prepared for key responsibilities in banking operations. Demonstrates strong analytical skills, sound judgment, and excellent decision-making abilities. Skilled in team collaboration and adaptable to changing needs, ensuring reliable performance. Focused on achieving results with keen attention to detail and effective communication.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

12
12
years of professional experience

Work History

Kiosk Main Banker/Dual Rate Supervisor

Ilani Casino
06.2022 - Current
  • Assisted customers with account inquiries and transactions to enhance service quality.
  • Supported team members by maintaining accurate records and documentation.
  • Learned compliance regulations to ensure adherence during customer interactions.
  • Organized currency inventory effectively, making certain that adequate amounts were available at all times for casino operations needs.
  • Oversaw the distribution of funds to various casino departments, ensuring smooth operations across all gaming areas.
  • Strived for continuous improvement by seeking out feedback from peers and supervisors, implementing changes as needed to deliver optimal performance in the Main Bank role.
  • Assisted in training new Main Bankers, sharing knowledge of best practices and fostering a supportive learning environment.
  • Ensured compliance with federal regulations and internal policies by staying up-to-date on industry changes and adjusting procedures accordingly.
  • Mentored and trained new tellers on bank procedures and customer service standards.

Food Service Worker

Compass Group USA
08.2021 - 05.2022
  • Prepared food and beverages according to health and safety standards.
  • Assisted in training new team members on service procedures.
  • Monitored inventory levels, ensuring timely restocking of supplies.
  • Maintained cleanliness and organization of kitchen and dining areas.

Receptionist

A G Specialty Foods
03.2018 - 08.2021
  • Managed front desk operations, welcoming visitors and directing inquiries to appropriate departments.
  • Coordinated scheduling for appointments and meetings, ensuring efficient use of time and resources.
  • Maintained organized filing system for documents, enhancing retrieval efficiency and accuracy.
  • Handled multi-line phone system, providing prompt responses to client calls and messages.

Security Officer/Dispatch Security Officer

Allied Universal Security Services
07.2016 - 03.2018
  • Monitored premises to ensure safety and security for personnel and property.
  • Conducted regular patrols and inspections to identify potential hazards or security breaches.
  • Responded promptly to incidents, coordinating with emergency services as needed.
  • Implemented access control procedures to regulate entry and maintain security protocols.

Security Officer

Securitas Security Services USA
01.2015 - 04.2016
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols and inspections of assigned areas to identify potential hazards.
  • Responded swiftly to incidents, providing assistance and reporting issues to management.
  • Collaborated with law enforcement during investigations, ensuring effective communication of events.

Food Service Worker

McDonald's
03.2014 - 11.2014
  • Prepared food and beverages according to health and safety standards.
  • Assisted in training new team members on service procedures.
  • Monitored inventory levels, ensuring timely restocking of supplies.
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Collaborated with team to optimize workflow during peak hours.
  • Implemented waste reduction practices, enhancing overall efficiency.
  • Provided excellent customer service, addressing inquiries and concerns promptly.

Education

High School Diploma -

Burlington Public School
Burlington, OK
05-2013

Skills

  • Motivation and initiative
  • Effective communication
  • Client relationship building
  • Professionalism and ethics
  • Cash handling expertise
  • Financial transactions management
  • Strong numeracy skills
  • Banking operations
  • Positive attitude
  • Customer service
  • Problem-solving

Timeline

Kiosk Main Banker/Dual Rate Supervisor

Ilani Casino
06.2022 - Current

Food Service Worker

Compass Group USA
08.2021 - 05.2022

Receptionist

A G Specialty Foods
03.2018 - 08.2021

Security Officer/Dispatch Security Officer

Allied Universal Security Services
07.2016 - 03.2018

Security Officer

Securitas Security Services USA
01.2015 - 04.2016

Food Service Worker

McDonald's
03.2014 - 11.2014

High School Diploma -

Burlington Public School
Mia Petit