Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mia Phillips

Allendale,MI

Summary

I am an efficient server who practices productivity and ability to complete tasks swiftly. I have experience in customer service, time management, and conflict resolution; nurturing smooth dining experiences. I actively practice effective communication, adaptability, and teamwork, in order to better meet diverse customer needs and maintain high satisfaction levels.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Mizu Sushi
Holland, MI
09.2022 - Current
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Greeted guests and provided menus.
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Bartender

Coral Gables
Saugatuck, MI
05.2022 - 09.2022
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Server

Red Robins
Holland, MI
05.2021 - 09.2021
  • Provided excellent customer service to ensure satisfaction.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Took orders from customers accurately and in a timely manner.

Education

Bachelor of Science - Computer Engineering

Grand Valley State University
Allendale, MI
05-2026

Skills

  • Problem solving
  • Allergy awareness
  • Guest engagement
  • Food sales and promotion
  • Point of sale (POS) system operations
  • Safe food handling
  • Food delivery

Certification

  • TIPS Certified in 2022
  • TIPS Recertified 2025

Languages

English
Professional
Spanish
Professional

Timeline

Server

Mizu Sushi
09.2022 - Current

Bartender

Coral Gables
05.2022 - 09.2022

Server

Red Robins
05.2021 - 09.2021

Bachelor of Science - Computer Engineering

Grand Valley State University

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