Mia Poe
Highland,IL
Summary
Hardworking and experienced lifeguard and swimming instructor with the City of Highland eager to secure entry-level customer service position. Ready to learn and collaborate with others.
Overview
4
4
years of professional experience
Work History
Swimming Lessons Instructor
City Of Highland
01.2024 - Current
- Fostered a positive learning atmosphere that encouraged student participation and confidence in the water.
- Collaborated with colleagues to develop new teaching methods, optimizing overall effectiveness of swimming lessons.
- Designed engaging lesson plans to accommodate various skill levels and learning styles, resulting in improved swimmer proficiency.
- Conducted private lessons upon request which led to an increase in repeat clients.
- Adapted teaching techniques to different learning styles.
- Modified instruction to fit the needs of special needs swimmers, new swimmers and advanced swimmers.
Lifeguard
City Of Highland
05.2021 - Current
- Assisted in maintaining cleanliness and organization of pool facilities and surrounding areas.
- Communicated effectively with guests regarding pool policies and safety guidelines.
- Participated in regular training sessions to enhance rescue skills and emergency response techniques.
- Maintained accurate records of incidents, rescues, and daily attendance for reporting purposes.
- Provided friendly customer service to guests and addressed concerns.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
Education
No Degree - Art
Southwestern Illinois College
Belleville, IL05-2028
Skills
- Strong communicator
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Reliability
- First and CPR certified
Accomplishments
- National Society of Leadership and Success, SWIC chapter 2025.
- WaveMaker Award 2022-2025 for raising over $1000 for Swim Across America, benefiting the Siteman Cancer Center.
- Impact life Award 2024 for blood donation, blood drive volunteering and donor recruiting.
Timeline
Swimming Lessons Instructor
City Of Highland
01.2024 - Current
Lifeguard
City Of Highland
05.2021 - Current
No Degree - Art
Southwestern Illinois College
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