Mia Pulgar
Brooklyn
Summary
Passionate and dedicated multi-state licensed electrologist and esthetician with 4+ years of experience delivering exceptional client service and life-changing treatments. Excited to bring expertise and enthusiasm to the innovative team at Nios and contribute to the transformative experience of electrolysis and advanced facial treatments. Committed to building a long-term career focused on enhancing clients' lives and helping them become comfort in their own skin.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Laser Technician
Laser by Nicole
Fort Lauderdale, FL
12.2021 - 01.2025
- Administered safe and effective laser hair and tattoo removal treatments, customizing plans to individual skin types and goals.
- Conducted consultations to educate clients, analyze skin conditions, and recommend personalized treatment plans, including advanced esthetic services such as microneedling, microdermabrasian, dermaplaning, peels, and facials.
- Maintained a clean and comfortable environment, adhering to strict safety protocols and ensuring machine sanitation and functionality.
- Oversaw administrative tasks, including scheduling, client records, inventory management, and bank deposits, to ensure smooth office operations.
- Trained and mentored new employees by creating training materials and leading hands-on instruction to uphold service standards.
- Collaborated with colleagues to improve treatment protocols and deliver exceptional results for diverse client needs.
Licensed Esthetician / Cosmetic Receptionist
Azuri Medical Center
Miami, FL
03.2021 - 09.2021
- Analyzed client’s unique skin concerns to tailor customized treatments and suggest at-home care options.
- Performed Hydrafacials, including manual extractions and facial massages, to meet client’s skin goals and provide monthly maintenance.
- Provided phone consultations to accurately book and retain satisfied clientele.
- Trained to accurately build skincare routines with medical grade brands like ZO Skin Health and Skinceuticals for optimal results.
- Skilled in properly entering EMR notes and taking before and after photography to properly keep track of client’s treatments for each appointment booked.
Cosmetic Receptionist
Shino Bay Cosmetic Dermatology
Fort Lauderdale, FL
03.2018 - 04.2020
- Greeted patients at first arrival for a smooth and welcoming check-in process.
- Coordinated appointments and maintenance of schedules for multiple medical providers.
- Administered patient phone consultations.
- Sold high-end specialty skincare products to clients.
- Standardized training materials to optimize workflow and support office’s digital presence.
- Processed transactions and reviewed end-of-day financial reports to ensure accuracy.
- Applied makeup for patients post-procedure.
Hostess
Sky Thai Sushi
01.2015 - 03.2018
- Greeted and seated customers in a timely, friendly manner
- Handled phone orders and managed all takeout and delivery orders for a busy, high-volume restaurant
- Secured payments in an organized manner while handling demands of customers
- Packed to-go orders and special catering requests
Education
Electrology & Laser Technician License -
Broward Beauty Institute
Coral Springs01.2021
Facial Specialist License -
Cortiva Institute
Pompano Beach01.2020
Skills
- Strong client service and interpersonal skills to provide comfortable treatments, including treatment of intimate areas
- Detail-oriented with a steady hand for precise treatments
- Knowledge of electrolysis and facial techniques
- Flexibility to work weekends and varying shifts
- Ability to work in a team-oriented environment
Certification
Florida Licensed Electrologist #EO4647
Florida Licensed Facial Specialist #FB9774706
New York Licensed Esthetician #AEE-24-10848
Timeline
Lead Laser Technician
Laser by Nicole
12.2021 - 01.2025
Licensed Esthetician / Cosmetic Receptionist
Azuri Medical Center
03.2021 - 09.2021
Cosmetic Receptionist
Shino Bay Cosmetic Dermatology
03.2018 - 04.2020
Hostess
Sky Thai Sushi
01.2015 - 03.2018
Electrology & Laser Technician License -
Broward Beauty Institute
Facial Specialist License -
Cortiva Institute