Mia Pulgar
Brooklyn
Summary
Passionate and dedicated multi-state licensed electrologist and esthetician with 4+ years of experience delivering exceptional client service and life-changing treatments. Excited to bring expertise and enthusiasm to the innovative team at Nios and contribute to the transformative experience of electrolysis and advanced facial treatments. Committed to building a long-term career focused on enhancing clients' lives and helping them become comfort in their own skin.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Laser Technician
Laser by Nicole
12.2021 - 01.2025
- Administered safe and effective laser hair and tattoo removal treatments, customizing plans to individual skin types and goals.
- Conducted consultations to educate clients, analyze skin conditions, and recommend personalized treatment plans, including advanced esthetic services such as microneedling, microdermabrasian, dermaplaning, peels, and facials.
- Maintained a clean and comfortable environment, adhering to strict safety protocols and ensuring machine sanitation and functionality.
- Oversaw administrative tasks, including scheduling, client records, inventory management, and bank deposits, to ensure smooth office operations.
- Trained and mentored new employees by creating training materials and leading hands-on instruction to uphold service standards.
- Collaborated with colleagues to improve treatment protocols and deliver exceptional results for diverse client needs.
Licensed Esthetician / Cosmetic Receptionist
Azuri Medical Center
03.2021 - 09.2021
- Analyzed client’s unique skin concerns to tailor customized treatments and suggest at-home care options.
- Performed Hydrafacials, including manual extractions and facial massages, to meet client’s skin goals and provide monthly maintenance.
- Provided phone consultations to accurately book and retain satisfied clientele.
- Trained to accurately build skincare routines with medical grade brands like ZO Skin Health and Skinceuticals for optimal results.
- Skilled in properly entering EMR notes and taking before and after photography to properly keep track of client’s treatments for each appointment booked.
Cosmetic Receptionist
Shino Bay Cosmetic Dermatology
03.2018 - 04.2020
- Greeted patients at first arrival for a smooth and welcoming check-in process.
- Coordinated appointments and maintenance of schedules for multiple medical providers.
- Administered patient phone consultations.
- Sold high-end specialty skincare products to clients.
- Standardized training materials to optimize workflow and support office’s digital presence.
- Processed transactions and reviewed end-of-day financial reports to ensure accuracy.
- Applied makeup for patients post-procedure.
Hostess
Sky Thai Sushi
01.2015 - 03.2018
- Greeted and seated customers in a timely, friendly manner
- Handled phone orders and managed all takeout and delivery orders for a busy, high-volume restaurant
- Secured payments in an organized manner while handling demands of customers
- Packed to-go orders and special catering requests
Education
Electrology & Laser Technician License -
Broward Beauty Institute
Coral Springs01.2021
Facial Specialist License -
Cortiva Institute
Pompano Beach01.2020
Skills
- Strong client service and interpersonal skills to provide comfortable treatments, including treatment of intimate areas
- Detail-oriented with a steady hand for precise treatments
- Knowledge of electrolysis and facial techniques
- Flexibility to work weekends and varying shifts
- Ability to work in a team-oriented environment
Certification
Florida Licensed Electrologist #EO4647
Florida Licensed Facial Specialist #FB9774706
New York Licensed Esthetician #AEE-24-10848
Timeline
Lead Laser Technician
Laser by Nicole
12.2021 - 01.2025
Licensed Esthetician / Cosmetic Receptionist
Azuri Medical Center
03.2021 - 09.2021
Cosmetic Receptionist
Shino Bay Cosmetic Dermatology
03.2018 - 04.2020
Hostess
Sky Thai Sushi
01.2015 - 03.2018
Electrology & Laser Technician License -
Broward Beauty Institute
Facial Specialist License -
Cortiva Institute
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