MIA RAGAS
Summary
Military Veteran of United States Navy possessing Secret Security Clearance with 20 + years in the medical environment committed to providing quality patient care while displaying clinical and administrative excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise within the mental health specialty.
Overview
13
13
years of professional experience
Work History
Mental Health Registered Nurse
Medical Behavioral & Health
04.2023 - Current
- Performed frequent ongoing assessments of patients' status to address changes.
- Created and implemented group therapies and programs to help patients improve or regain coping abilities.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Evaluated patient histories, complaints, and current symptoms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Educated family members and caregivers on patient care instructions.
- Recorded details regarding therapies to keep patient charts updated.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Nurse, PACU
Texas Orthopedic Hospital
02.2023 - 04.2023
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Implemented medication and IV administration, catheter insertion, and airway management.
Operating Room Registered Nurse
Emory St. Joseph's Hospital
10.2022 - 02.2023
- Prepped operating rooms to comply with environmental asepsis standards.
- Provided direct support to surgical team during procedures.
- Advocated for and strived to protect health, safety, and rights of patient.
- Collected, labeled and transported specimens and delivered to lab for testing.
- Collaborated with members of patients' healthcare team to deliver appropriate level of care.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
CERTIFIED MEDICAL ASSISTANT
CARDIOLOGY/URGENT CARE
03.2020 - 04.2021
- Efficient handle of administrative duties (e.g., answering phones, scheduling appointments,maintaining medical records, processing patients, billing, and bookkeeping) that allowed doctorsand nursing staff to focus on the health concerns of their patients
- Demonstrated proficiency in taking patient medical histories, vital signs, and rooming patient
- Verified patient's insurance (i.e., BlueCross, AETNA, etc.)-Refilled patient's prescriptions both electronic and paper-Ensured the cleanliness, sanitation and maintenance of all exam rooms and equipment inbetween each patient-Helped implement practice's quality assurance and control program
- Efforts ensured compliancewith HIPAA, CLIA and OSHA regulations, improved patient satisfaction-Answered video calls, triaged, and set up room via video for patient visits-Reacted calmly and effectively in emergency situations, and added the personal, caring touchthat immediately put patients at ease notifying family with updates
- Running equipment for processing blood work in the lab as well as assisted with -ray.
CERTIFIED MEDICAL ASSISTANT
RIVERSIDE HIDENWOOD PRIMARY CARE
02.2018 - 06.2018
- Efficient handle of administrative duties (e.g., answering phones, scheduling appointments,maintaining medical records, processing patients, billing, and bookkeeping) that allowed doctorsand nursing staff to focus on the health concerns of their patients
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as inperforming injections (PPD, Flu, Vitamin B12, etc.) and diagnostic procedures and ancillary tests(e.g., EKGs)
- Collected laboratory specimens such as blood work and urine
- Demonstrated proficiency in taking patient medical histories and vital signs Verified patient'sinsurance (i.e., BlueCross, Medicaid/Medicare, etc.)-Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms andequipment
- Sterilizing medical instruments through autoclaves-Helped implement practice's quality assurance and control program
- Efforts ensured compliancewith HIPAA, CLIA and OSHA regulations, improved patient satisfaction
- Reacted calmly and effectively in emergency situations, and added the personal, caring touchthat immediately put patients at ease notifying family with updates.
HM/CORPSMAN, UNITED STATES NAVY
03.2015 - 01.2018
- Taking sailors vital signs-Assisting sailors during training and drills with first aid treatment-Assisted during the walking blood bank-Checking sailors in and out, answering phones, scheduling appointments, assisting with filingmedical records-Assisted physicians in the room with patients-Set up, stock, and cleaned rooms for next patient- Autoclave instruments
TECH. SUPPORT REP
UNITED STATES NAVY
01.2013 - 01.2018
- Identifying and obtaining repair parts, technical manuals, test equipment, blueprints, and PMSdocumentation-Assisted over 250 customers, researched over 500 drawings, and aided in the inventory of over000 + technical manuals resulting in 95 percent accuracy and increased customer servicesatisfaction-Conducted electrical safety inspections in support of Division in the Spotlight Program
CERTIFIED MEDICAL ASSISTANT
UNIVERSITY HOSPITAL
01.2011 - 01.2013
- Assisted recovery room nurses to prepare patients to return to room by providing charge nurseswith vital signs and demonstrated proficiency by taking patient medical history-Handled phone system by answering phones & patient scheduling-Ensured the cleanliness and sanitation of hospital beds and set up for new incoming patients-Disposed of medical waste-Notified family members of patients returning from surgery-Reacted calmly and quickly during emergency situations-Patient education-Patient transportation
Education
Diploma - Medical Assisting
Blue Cliff College - Metairie
Metairie, LAMaster of Science - Family Practice Nurse Practitioner
Walden University
06.2025
Bachelor of Science - Nursing
Chamberlain University
Atlanta, GA08.2022
Skills
- Monitoring Vital Signs
- Patient Health Education
- Patient Admission
- Pain Management
- Patient Care Assessment
- Medication Administration
- EMR Systems
- Clear Patient Communication
- HIPAA
- Diagnostic Test Ordering
- Blood Product Transfusion
- Intramuscular Injections
Affiliations
Member of AORN
Navy Veteran
Navy Veteran
5 years active duty
1 world tour
Electrician
Corpsman
Additional Information
American Red Cross ( BLS expire: 3/31/2025)
American Red Cross ( ALS expire: 3/31/2025)
Registered Nurse/Compact # RN315771 (Georgia)
Expire: 01/31/2025
Timeline
Mental Health Registered Nurse
Medical Behavioral & Health
04.2023 - Current
Registered Nurse, PACU
Texas Orthopedic Hospital
02.2023 - 04.2023
Operating Room Registered Nurse
Emory St. Joseph's Hospital
10.2022 - 02.2023
CERTIFIED MEDICAL ASSISTANT
CARDIOLOGY/URGENT CARE
03.2020 - 04.2021
CERTIFIED MEDICAL ASSISTANT
RIVERSIDE HIDENWOOD PRIMARY CARE
02.2018 - 06.2018
HM/CORPSMAN, UNITED STATES NAVY
03.2015 - 01.2018
TECH. SUPPORT REP
UNITED STATES NAVY
01.2013 - 01.2018
CERTIFIED MEDICAL ASSISTANT
UNIVERSITY HOSPITAL
01.2011 - 01.2013
Diploma - Medical Assisting
Blue Cliff College - Metairie
Master of Science - Family Practice Nurse Practitioner
Walden University
Bachelor of Science - Nursing
Chamberlain University