Mia Ramirez
Brownsville,TX
Summary
Dynamic professional with a proven track record at Solara Hospital, excelling in business development and customer relations. Leveraging excellent communication and adaptability, I successfully identified new market opportunities and enhanced patient care through strategic partnerships. Committed to continuous improvement, I fostered collaboration across departments to achieve team goals.
Overview
3
3
years of professional experience
Work History
Management Trainee, Business Development
Solara Hospital
10.2025 - 11.2025
- Supported market research initiatives to identify new business opportunities and trends.
- Assisted in developing strategic partnerships to enhance service offerings and patient care.
- Coordinated communication between departments to streamline project execution and information flow.
- Participated in training sessions to gain knowledge of healthcare regulations and compliance standards.
- Engaged with customers to build business relationships.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Receptionist
Solara Hospital
03.2023 - 11.2025
- Greeted and assisted patients, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate departments.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled incoming mail and packages, distributing them promptly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Strengthened vendor relationships through regular communication and timely coordination of services.
Education
High School Diploma - Nursing
Pace High School
Brownsville, TX2023
Skills
- Excellent communication
- Adaptability and flexibility
- Verbal and written communication
Timeline
Management Trainee, Business Development
Solara Hospital
10.2025 - 11.2025
Receptionist
Solara Hospital
03.2023 - 11.2025
High School Diploma - Nursing
Pace High School