Mia Reyes
Tallahassee
Summary
Dedicated Restaurant Server with 3 years of experience delivering exceptional customer service in fast-paced dining environments. Skilled in multitasking, teamwork collaboration, and maintaining a professional appearance. Proficient in cash handling and POS software, with a proven ability to create positive guest experiences and support smooth restaurant operations. Known for reliability, strong communication, and consistently exceeding service expectations.
Overview
3
3
years of professional experience
Work History
Server
Cancun's Sport Bar and Grill
04.2025 - Current
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in training new servers on menu offerings and service techniques.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Empaisanas
10.2024 - 02.2025
Waiting Staff Member
Sahara Cafe
08.2024 - 10.2024
- Assisted with food and beverage preparation, maintaining high standards of cleanliness and presentation.
- Kept dining area organized, regularly restocking supplies to meet customer demands during peak hours.
- Maintained knowledge of menu items to effectively communicate options and make recommendations.
- Handled cash transactions accurately
Restaurant Hostess
Hangar 38
06.2022 - 03.2023
- Greeted and welcomed guests, ensuring a positive first impression of dining experience.
- Managed reservation system, coordinating seating arrangements to optimize flow during peak hours.
- Assisted in training new host staff
- Communicated effectively with kitchen and wait staff to ensure timely service delivery for guests.
- Collaborated with team members for smooth running operations during busy shifts, improving good services.
- Maintained cleanliness of front-of-house areas, enhancing overall restaurant for guests.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Server
Hangar 38
04.2024 - 2024
- Provided exceptional customer service in a fast-paced dining environment.
- Accurately processed orders and managed customer transactions efficiently.
- Assisted in maintaining cleanliness and organization of dining area and equipment.
- Collaborated with kitchen staff to ensure timely food delivery to guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Engaged with customers to gather feedback and improve dining experience.
Education
High School Diploma -
Home Online Education
Tallahassee, FLSkills
- Strong work ethic
- Customer service
- Cash handling
- Guest engagement
- Professional appearance
- Safe food handling
- Memory retention
- Team collaboration
- Sales techniques
- Supply restocking
- Multitasking proficiency
- POS software
Languages
Spanish
English
Portuguese
Timeline
Server
Cancun's Sport Bar and Grill
04.2025 - Current
Server
Empaisanas
10.2024 - 02.2025
Waiting Staff Member
Sahara Cafe
08.2024 - 10.2024
Server
Hangar 38
04.2024 - 2024
Restaurant Hostess
Hangar 38
06.2022 - 03.2023
High School Diploma -
Home Online Education