Mia Richards
Weidman,Michigan
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Jim's Body Shop
Parts Manager
12.2023 - Current
- Promoted company reputation by delivering exceptional service both in-person and over the phone when interacting with customers or insurance representatives.
- Ensured accurate estimates for customers by conducting thorough inspections of damaged vehicles alongside estimators.
- Demonstrated strong problem-solving skills in identifying issues with repair processes and developing effective solutions quickly.
- Streamlined communication between departments, updating job status boards regularly to keep team members informed about current projects.
- Supported management in implementation of new operational procedures or policies, embracing change for continuous improvement within body shop.
- Contributed to professional shop appearance by maintaining clean, presentable customer-facing areas and ensuring all equipment was in proper working order.
- Reduced material waste through careful management of supplies inventory and optimizing usage wherever possible.
Aircrew Flight Equipment Technician
United States Air Force, USAF
09.2018 - Current
- Supported mission success by troubleshooting and resolving flight equipment issues during critical operations.
- Optimized storage solutions for flight equipment, ensuring quick access during time-sensitive situations without compromising organization or functionality.
- Collaborated with other technicians to develop new strategies for enhancing equipment maintenance processes, resulting in increased reliability and longevity of gear.
- Provided expert guidance on proper fitting and adjustment of flight gear, increasing comfort levels for aircrew members during extended missions.
- Implemented quality control measures that significantly reduced instances of equipment malfunctions during missions.
- Enhanced aircrew safety by meticulously inspecting and maintaining flight equipment.
- Maintained a high degree of proficiency in emergency procedures, contributing to a strong culture of preparedness among aircrew.
- Improved overall crew readiness by conducting comprehensive pre-and post-flight briefings on equipment usage and safety procedures.
- Ensured optimal performance of life support systems through thorough testing and evaluation.
- Maximized mission readiness by ensuring all necessary supplies were available at deployment sites prior to launch events.
- Maintained, inspected, adjusted, and packed aircrew flight equipment.
- Documented all inspection and maintenance actions in aircraft forms, IMDS, and FERMS.
- Evaluated equipment issues to determine if repair work could be easily completed or if items needed to be replaced.
- Stored and disposed of hazardous materials based upon environmental standards.
Server
Samosky's Pizzeria
03.2016 - 09.2018
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Bachelor of Arts - Psychology
University of Arizona Global Campus
Chandler, AZ05.2025
Associate of Applied Science - Aircrew Flight Equipment Systems
Community College of The Air Force
Montgomery, AL04.2021
Skills
- Workplace Safety
- Adaptable to change
- Excellent work ethic
- Knowledge of protocols
- Client Service
- Adaptability
- Decision-Making
- Relationship Building
Timeline
Jim's Body Shop
Parts Manager
12.2023 - Current
Aircrew Flight Equipment Technician
United States Air Force, USAF
09.2018 - Current
Server
Samosky's Pizzeria
03.2016 - 09.2018
Bachelor of Arts - Psychology
University of Arizona Global Campus
Associate of Applied Science - Aircrew Flight Equipment Systems
Community College of The Air Force