Summary
Overview
Work History
Education
Skills
Timeline
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Mia Richmond

Mia Richmond

Fairfield,Ca

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Child & Youth Program Assistant

Child Development Center
10.2022 - 01.2023
  • Assisted supervisor by completing administrative and clerical tasks for program.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained accurate records of programs and services.
  • Created safe, fun environment for children ages 0-4.

Dietary Hostess

Jackson County Memorial Hospital
11.2021 - 04.2022
  • Delivered essential products to vulnerable patients in a health care setting at Jackson County Memorial Hospital
  • Duties included delivering food, preparing patients to eat, patient service, cleaning, and communicating efficiently to help every patient.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Completed daily side work and opening and closing duties without fail.
  • Minimized customer service complaints by expertly managing customer expectations during busy periods.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Dietary Aide

Jackson County Memorial Hospital
09.2020 - 01.2021
  • Served and cashiered health care workers in an essential cafeteria setting at Jackson County Memorial Hospital
  • Duties included working a register, customer service, stocking nightly, cleaning tasks, and serving appropriate food.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Followed all food safety regulations while preparing meals for patients.
  • Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Greeted customers and answered inquiries regarding menu items and specials.

Crew Member

McDonald's
03.2020 - 08.2020
  • Crew member at McDonald's during the height of Covid-19
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Packaged menu items into bags or trays and placed drink orders into carriers.

Cashier

Sodexo Food Service
09.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Learned duties for various positions and provided backup at key times.

Hostess

Arby's
03.2019 - 06.2019
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Cashier

Mccall's Pumpkin Patch
10.2018 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.

Education

Bachelor of Science - Biological Sciences (Genetics and Cell and Development)

Arizona State University
Tempe, AZ
12.2023

Skills

  • Patience
  • Communication
  • Teamwork
  • Conflict Resolution
  • Computer Skills
  • Inventory Control
  • Food Handling
  • Serving
  • Hosting
  • Customer Service Excellence
  • Organizational know-how
  • Creativity
  • Flexibility
  • Emotional Intelligence
  • Time management
  • Team management
  • Resourcefulness

Timeline

Child & Youth Program Assistant

Child Development Center
10.2022 - 01.2023

Dietary Hostess

Jackson County Memorial Hospital
11.2021 - 04.2022

Dietary Aide

Jackson County Memorial Hospital
09.2020 - 01.2021

Crew Member

McDonald's
03.2020 - 08.2020

Cashier

Sodexo Food Service
09.2019 - 03.2020

Hostess

Arby's
03.2019 - 06.2019

Cashier

Mccall's Pumpkin Patch
10.2018 - 11.2018

Bachelor of Science - Biological Sciences (Genetics and Cell and Development)

Arizona State University

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Mia Richmond