Summary
Overview
Work History
Education
Skills
Timeline
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Mia Roberts

Fort Collins,CO

Summary

I am friendly and outgoing, with exceptional customer service skills. I keep my work area clean, stocked and conveniently organized at all times. I work well under pressure and am good at delivering quality service in fast-paced environments with high-volumes of customers. I love to bartend and am always looking to extend my mixology knowledge and creativity.

Overview

2
2
years of professional experience

Work History

Bartender

The Boot Grill
12.2021 - Current
  • Served high customer volumes during special catered events and weekends.
  • Performed opening and closing duties: printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Followed strict recipes and drink measurements to minimize product used.
  • Explained daily specials and beverage promotions.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Helped management plan and serve bar menu exceeding customer expectations.

Bartender

Sylvandale Guest Ranch
06.2022 - 01.2023
  • Served wedding parties of 130+ guests
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized bar inventory and storage procedures
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Created attractive bar displays by strategically arranging bottles and glasses.

Shot Girl

Starlite Station
03.2021 - 09.2021
  • Maintained clean, organized and professional work environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Provided professional and polite customer service with difficult customers
  • Cultivated warm relationships with regular customers.
  • Trained new shot girls on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Regularly restocked supplies, ice and fruit trays
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Education

High School Diploma -

Colorado Early Colleges - Fort Collins
Fort Collins, CO
12.2019

Skills

  • Working Well Under Pressure
  • Handling Difficult Customers
  • Clear and Effective Communication
  • Private Events and Catering
  • Toast and Aloha POS Operation
  • Liquor, Beer and Wine Knowledge
  • Creative Mixology
  • Customer Needs and Satisfaction
  • Energetic and Outgoing
  • Creative and Confident Problem-Solving
  • Engaging personality
  • TIPS license

Timeline

Bartender

Sylvandale Guest Ranch
06.2022 - 01.2023

Bartender

The Boot Grill
12.2021 - Current

Shot Girl

Starlite Station
03.2021 - 09.2021

High School Diploma -

Colorado Early Colleges - Fort Collins

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Mia Roberts