Mia Rodriguez
Hackettstown,NJ
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 25 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
22
22
years of professional experience
Work History
Janitorial Manager
Mars-ISS Facilities Services
04.2021 - Current
- Enhanced custodial team efficiency by implementing new cleaning processes and schedules.
- Reduced employee turnover through effective hiring, training, and performance management.
- Improved facility cleanliness by conducting regular inspections and addressing issues promptly.
- Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
- Organized routine maintenance activities to ensure the longevity of equipment and minimize downtime.
- Maintained compliance with OSHA regulations through proper training, documentation, and adherence to safety protocols.
- Trained staff on safe operation of cleaning equipment, tools, devices and chemical and cleaning agents to efficiently perform duties and reduce harm to floors, fixtures, staff and environment.
- Complied with accident and loss prevention programs, SOPs and health and sanitation standards to achieve high level of cleanliness and customer satisfaction.
- Efficiently balanced competing priorities such weekly payroll, updating chemical inventories, assisting with space planning, executing purchase orders, tracking of company's contractual key performance indicators as per agreement.
- Followed good manufacturing processes (GMPs).
Project Manager
SBM Facilities Services/Ortho Clinical Diagnostics
02.2017 - 04.2021
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Implemented continuous improvement initiatives to optimize project outcomes while maintaining cost effectiveness.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Reported regularly to managers on project budget, progress and technical problems.
- Managed janitorial staff scheduling, ensuring adequate coverage for all shifts and tasks.
- Maintained compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.
Project Manager
ABM Industries/Johnson & Johnson
04.2002 - 02.2010
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Provided detailed project status updates to stakeholders and executive management.
- Prepared and submitted project invoices for review and approval.
- Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
- Managed a team of technicians, providing training and guidance for improved performance and professional development.
- Conducted regular audits to maintain compliance with industry regulations and company policies, mitigating potential risks.
- Supervised staff of 50 in day-to-day activities.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Conducted inspections of facility grounds, external structure, systems and equipment.
Education
No Degree - Criminal Justice
Union County College
Cranford, NJHigh School Diploma -
Plainfield High School
Plainfield, NJ06.1998
Skills
- Staff Management
- Waste Management
- Chemical Handling
- Task Delegation
- Forklift Driver
- Bilingual in Spanish and English
- Machinery such as walk-behinds,scrubbers, floor buffer etc
- Scrubbed & Waxed all types of floorings
- Accomplished in Word, PowerPoint, and Excel
- Water process knowledge
Timeline
Janitorial Manager
Mars-ISS Facilities Services
04.2021 - Current
Project Manager
SBM Facilities Services/Ortho Clinical Diagnostics
02.2017 - 04.2021
Project Manager
ABM Industries/Johnson & Johnson
04.2002 - 02.2010
No Degree - Criminal Justice
Union County College
High School Diploma -
Plainfield High School
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