Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Onboarded union electricians and company new hires adhering to payroll's requirements to process I9's, W4's and direct deposit along with providing training materials.
Assisted PM's with ROM's documentation, creating COI's and tracking which COI's were necessary to renew for projects.
Track NDA's on internal document filing system along with inputting opportunities and booking projects onto Salesforce.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture.
Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.
Used Teams' calender, detailed e-mails and huddles with front desk to clearly communicate contractual information regarding sales groups or entertainment VIP's to ensure a smooth check-in.
Finalized billing for various types of contracts including government, universities and entertainment accounts.
Tailored sales packages for homeowners that best suited their concerns regarding lawn care and budget.
Reduced scheduling conflicts to prioritize needs of live sports production with a roster of over one hundred freelancers & staff.
OSHA-30: General Construction
American Hotel & Lodging Association- Certified Guest Service Professional : Making Connections