Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mia Rodriguez

Reno,NV

Summary

Experienced administrative professional with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Rosendin Electric Inc.
04.2024 - Current

Onboarded union electricians and company new hires adhering to payroll's requirements to process I9's, W4's and direct deposit along with providing training materials.

Assisted PM's with ROM's documentation, creating COI's and tracking which COI's were necessary to renew for projects.

Track NDA's on internal document filing system along with inputting opportunities and booking projects onto Salesforce.

Organized office events such as holiday parties or team-building activities, promoting a positive company culture.

Hotel Group Service Administrator

Grand Sierra Resort and Casino
05.2021 - 08.2023

Managed a high volume of service requests, prioritizing tasks to meet deadlines consistently.

Used Teams' calender, detailed e-mails and huddles with front desk to clearly communicate contractual information regarding sales groups or entertainment VIP's to ensure a smooth check-in.

Finalized billing for various types of contracts including government, universities and entertainment accounts.


Residential Sales/Customer Retention Representative

TruGreen Lawn Care
02.2021 - 05.2021

Tailored sales packages for homeowners that best suited their concerns regarding lawn care and budget.

Resource Scheduler

Fox Sports
11.2016 - 03.2020

Reduced scheduling conflicts to prioritize needs of live sports production with a roster of over one hundred freelancers & staff.

Education

Associate of Arts - Public Policy

Santa Monica College
Santa Monica, CA
05-2016

Skills

  • Bilingual (fluent in English & Spanish)
  • Customer service
  • Office administration
  • Documentation and control
  • Microsoft Word
  • Microsoft Excel
  • Salesforce
  • Bluebeam
  • Invoice processing
  • New hire trainer
  • Event coordination

Certification

OSHA-30: General Construction

American Hotel & Lodging Association- Certified Guest Service Professional : Making Connections

Timeline

Administrative Assistant

Rosendin Electric Inc.
04.2024 - Current

Hotel Group Service Administrator

Grand Sierra Resort and Casino
05.2021 - 08.2023

Residential Sales/Customer Retention Representative

TruGreen Lawn Care
02.2021 - 05.2021

Resource Scheduler

Fox Sports
11.2016 - 03.2020

Associate of Arts - Public Policy

Santa Monica College
Mia Rodriguez