Mia Rodriguez
Pasadena,TX
Summary
Dynamic Customer Service Scheduler at the Health and Safety Council with a proven track record in appointment scheduling and strong organizational skills. Expert in understanding customer needs and handling escalations, ensuring seamless calendar management. Recognized for exceptional teamwork and multitasking abilities, contributing to enhanced operational efficiency and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Scheduler
Health and Safety Council
10.2023 - 07.2025
- Schedule appointments
- Computer skills
- Trained new team members on scheduling processes, helping them quickly acclimate to their roles and responsibilities.
Education
Sam Rayburn
Pasadena, TXSkills
- Strong organization
- Escalation handling
- Appointment scheduling
- Customer service
- Teamwork and collaboration
- Multitasking
- Computer skills
- Understanding customer needs
- Active listening
- Money handling
- Shipping procedures
Certification
CPR
Languages
Spanish
Elementary
Timeline
Customer Service Scheduler
Health and Safety Council
10.2023 - 07.2025
Sam Rayburn
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