Mia Rodriguez
Olathe
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional time management skills, honed at University Health Behavioral Health. Proven ability to enhance client support through effective collaboration and active listening. Committed to fostering positive experiences, as demonstrated in roles at Olive Garden and Johnny's Tavern.
Overview
5
5
years of professional experience
Work History
BSW Practicum Trainee
University Health Behavioral Health
08.2025 - Current
- Cultivated in-depth knowledge of company culture and values to enhance workplace integration.
- Demonstrated exceptional time management by effectively prioritizing multiple tasks while ensuring high-quality deliverables.
- Utilized constructive feedback from supervisors to pinpoint areas for personal performance enhancement, fostering ongoing professional development.
- Facilitated development of care plans in collaboration with multidisciplinary teams to enhance client support.
- Informed clients about community resources to enhance access to essential services and support networks.
- Documented client progress in detail, enabling efficient transitions and continuity of care between providers.
Server
Johnny's Tavern
10.2024 - Current
- Cultivated positive guest experiences through outstanding customer service to strengthen loyalty.
- Facilitated customer satisfaction by promptly addressing inquiries and efficiently resolving concerns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Facilitated teamwork during peak shifts to enhance workflow efficiency and optimize guest experiences.
Certified Trainer, Server
Olive Garden
02.2021 - 10.2024
- Updated and organized training materials and resources, focusing on compliance with company standards and policies.
- Aligned training programs with organizational objectives to enhance workforce performance.
- Facilitated training sessions for new employees to foster skill development and improve overall team efficiency.
- Enhanced trainee performance through implementation of practical, hands-on activities during training sessions.
Education
Bachelor of Arts - Social Work
University of Kansas
Overland Park, KS05-2026
Associate of Arts - Liberal Arts
Johnson County Community College
Overland Park, KS07-2024
Skills
- Fast learner
- Positive attitude
- Time management
- Attention to detail
- Customer service
- Team collaboration
- Active listening
- Active learning
- Strong work ethic
Timeline
BSW Practicum Trainee
University Health Behavioral Health
08.2025 - Current
Server
Johnny's Tavern
10.2024 - Current
Certified Trainer, Server
Olive Garden
02.2021 - 10.2024
Bachelor of Arts - Social Work
University of Kansas
Associate of Arts - Liberal Arts
Johnson County Community College