Mia Rosales
Rancho Murieta,California
Summary
Ambitious, service oriented job seeker, with customer service, and sales management experience. Excited to obtain a position at MAC Cosmetics to help launch career while achieving company goals.
Overview
2
2
years of professional experience
Work History
Store Shopper
Whole Food Market
Folsom, California
07.2023 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Shopped at customer's orders , verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
- Collaborated with store management on special promotions and campaigns.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Operated cash registers accurately and efficiently during peak hours of business.
- Answered incoming calls promptly and professionally while providing assistance as requested.
- Resolved customer complaints in a professional manner while adhering to company policies.
- Performed daily opening and closing procedures of the store.
Office Coordinator
Iggys Plumbing
Rancho Murieta, California
01.2022 - 07.2023
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
- Provided administrative support for all departments in the organization as necessary.
- Scheduled appointments for clients
- Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
- Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
- Monitored office budget expenditures on a monthly basis.
- Prepared quotes for customers based on their requirements.
- Provided administrative support for the sales department, including filing, faxing, copying and scanning documents.
- Generated and submitted sales reports outlining sales volume, potential sales and area prospects.
- Continuously met sales goals via strategic prospecting, and advertisement
Camp Counselor
Camp Menzies
Camp Menzies Girl Scout Camp , CA
06.2022 - 06.2023
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Encouraged camper participation in recreational activities through enthusiastic leadership style.
- Established and built relationships with campers to ease fears in new environment.
- Coordinated and led group activities for campers and counselors.
- Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Education
Business
Folsom Lake College
Folsom, CA06-2026
High School Diploma -
Visions in Education
Carmichael, CASkills
- Customer Service
- Upbeat and Outgoing Attitude
- Flexible Schedule
- Sales Expertise
- Strong Interpersonal Skills
- Upselling Strategies
- Strong Work Ethic
- Promotional Planning
- Makeup Artistry
- Planning and Organization
- Advertising and Marketing
- Purchase Recommendations
- Attention to Detail
- Store Maintenance
Affiliations
- Make Up Artistry
- Pilates
- Nature Enthusiast
- Baker
- Life Long Girl Scout
- Dog Walker
- Floral Design
Timeline
Store Shopper
Whole Food Market
07.2023 - Current
Camp Counselor
Camp Menzies
06.2022 - 06.2023
Office Coordinator
Iggys Plumbing
01.2022 - 07.2023
Business
Folsom Lake College
High School Diploma -
Visions in Education