Mia Rose
Redwood City,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Emler
01.2022 - 04.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Created relationships with customers
- Greeted customers
- Showed hospitality
Education
Carlmont High School
Belmont, CA06.2023
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Relationship building
- Communication
Timeline
Customer Service Representative
Emler
01.2022 - 04.2024
Carlmont High School
Similar Profiles
Madison ThimmeschMadison Thimmesch
Customer Service Representative at EmlerCustomer Service Representative at Emler
Aaliyah AlonsoAaliyah Alonso
Swim Instructor at EmlerSwim Instructor at Emler
Cassidy WempleCassidy Wemple
Swim Teacher at Emler Swim SchoolSwim Teacher at Emler Swim School
Susan DangSusan Dang
Senior Research Associate / Scientist II at Seer Inc.Senior Research Associate / Scientist II at Seer Inc.
Grace ChangGrace Chang
Paraeducator at Redwood City School DistrictParaeducator at Redwood City School District