Mia Royer
Orlando
Summary
Experienced healthcare professional and current Health Science student successful at operating in fast-paced, high-volume environments. Proven ability to document patient encounters accurately and efficiently, ensuring seamless communication between medical staff. Strong focus on team collaboration and adaptability to changing needs. Skilled in medical terminology, electronic health records, and patient care coordination. Reliable and results-oriented with passion for supporting patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ED Scribe
Scribeamerica
11.2024 - Current
- Assisted healthcare providers with data collection, enabling them to focus on direct patient care and decision-making processes.
- Enhanced patient care by accurately documenting physician-patient interactions in real-time during medical examinations.
- Minimized treatment delays by efficiently tracking pending lab results, imaging studies, and specialist consultations.
- Aided in the development of effective treatment plans by assisting with physical exams, taking detailed medical histories, and recording chief complaints from patients.
- Streamlined communication between ED staff members by acting as a liaison for physicians, nurses, and other healthcare professionals.
- Maintained up-to-date knowledge on current medical terminology, procedures, and best practices through ongoing professional development opportunities.
- Demonstrated adaptability and resilience in the face of high-pressure situations, consistently delivering high-quality scribe services even during peak ED hours.
- Ensured compliance with HIPAA regulations while handling sensitive patient information throughout all documentation activities.
- Contributed to a reduction in medical errors by ensuring accurate documentation of medications, allergies, and other pertinent information.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Head Volleyball Coach
Voltage Volleyball
11.2024 - Current
- Increased team''s overall win rate with consistent evaluations of game footage and targeted improvement strategies.
- Collaborated with athletic director in hiring of assistant coaches and other staff members.
- Fostered a positive coaching environment by addressing player concerns promptly and providing constructive feedback.
- Developed strong relationships with players, fostering teamwork and communication on and off the court.
- Maintained open-door policy with volleyball players, enabling free discuss of concerns or issues without fear of reprisal.
- Collaborated with assistant coaches to create dynamic game plans that capitalized on opposing teams'' weaknesses.
- Ensured athlete safety during practices and games by enforcing proper techniques and adhering to health guidelines.
- Researched and implemented new training methods and technologies to increase athleticism.
- Prepared athletes for special competitions and tournaments.
Volleyball Coach
Reign Volleyball
11.2023 - 11.2024
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Streamlined communication between players, parents, and staff through the use of online platforms and regular meetings.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Enhanced athletes'' skills through targeted drills, strength training, and individualized coaching.
- Ensured athlete safety during practices and competitions by following proper protocols and guidelines.
- Developed players'' teamwork abilities by organizing team-building activities and fostering a positive team culture.
- Organized travel logistics for away games, ensuring efficient transportation arrangements for all team members.
- Coordinated with parents, boosters, and other resources to meet team needs involving equipment and travel arrangements.
Bartender
Piesano’s Stone Fire pizza – East Orlando + Windemere
08.2022 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced establishment's reputation, consistently receiving positive feedback on customer satisfaction surveys.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Server
Seminole Hard Rock Hotel & Casino - Hollywood, FL
05.2021 - 08.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
Bachelor of Science -
University of Central Florida
Orlando, FL05-2026
Associate of Arts -
University of Central Florida
Orlando, FL05-2024
Diploma -
Coral Glades High School
Coral Springs, FL06.2021
Skills
- Time management
- Fast typing speed
- HIPAA compliance
- Continuous learning mindset
- Electronic health records
- Medical transcription accuracy
- Medical terminology proficiency
- Documentation skills
- Adaptability and flexibility
- Flexible schedule
Certification
- First Aid/CPR Certified
- BLS Certified
Timeline
ED Scribe
Scribeamerica
11.2024 - Current
Head Volleyball Coach
Voltage Volleyball
11.2024 - Current
Volleyball Coach
Reign Volleyball
11.2023 - 11.2024
Bartender
Piesano’s Stone Fire pizza – East Orlando + Windemere
08.2022 - 09.2024
Server
Seminole Hard Rock Hotel & Casino - Hollywood, FL
05.2021 - 08.2022
Bachelor of Science -
University of Central Florida
Associate of Arts -
University of Central Florida
Diploma -
Coral Glades High School
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