Summary
Overview
Work History
Education
Skills
Timeline
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Mia Saint Louis

Saint Louis,MO

Summary

Decisive Shift Leader skilled in managing daily scheduling and team tasks. Mentors team members in top-quality service delivery. Coordinates workflows to meet assigned goals. Always willing to put in the extra work while keeping a positive attitude.

Overview

3
3
years of professional experience

Work History

Usher

Missouri State University
09.2024 - Current
  • Directed ticket holders to seats and facility locations.
  • Monitored entrance and exit of venue to guarantee safety of guests.
  • Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
  • Sold admission, processed payments, and issued tickets.

Shift Leader

Smoothie King
06.2021 - 10.2024
  • Identified and resolved conflicts between workers to promote teamwork
  • Communicated, trained and promoted quality standards to team members
  • Motivated employees to optimize team performance
  • Counted drawers and followed proper daily cash handling procedures
  • Responded to all customer concerns or issues promptly and professionally
  • Took orders from customers and interacted with them on a daily basis
  • Prepped fruits and juices
  • Led night time shift which involved cleaning the store
  • Opened and Closed the store

Education

Bachelor of Science (B.S.) - Psychology

Missouri State
05.2025

Skills

  • Customer Service Management
  • Goal Setting and Tracking
  • Sales and upselling
  • Problem-solving abilities
  • Effective communication
  • Interpersonal Relations
  • Client Service
  • Issue Resolution
  • Assigning Work

Timeline

Usher

Missouri State University
09.2024 - Current

Shift Leader

Smoothie King
06.2021 - 10.2024

Bachelor of Science (B.S.) - Psychology

Missouri State

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Mia Saint Louis