Mia Saldana
Addison,IL
Summary
I have worked in different aspects of the work field and have gained excellent experience in costumer service. I am skilled at communicating with costumers needs and wants. I am hardworking and efficient at prioritizing and handling task.
Overview
2
2
years of professional experience
Work History
Server
Alejandra's Mexican Resturant
Northlake, IL
06.2023 - Current
- Explained menu items, describing ingredients and cooking methods upon request.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Delivered food orders promptly and courteously.
- Provided excellent customer service to ensure satisfaction.
Sales Associate
Abercrombie & Fitch
Oak Brook, IL
10.2022 - 10.2023
- Greeted customers and provided exceptional customer service.
- Used technology resources to assist customers in locating and selecting items.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Prepared merchandise for purchase.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Assisted customers with product selection, sizing and styling.
Jersey Mikes Crew Member
Jersey Mikes
Addison, IL
02.2022 - 03.2023
- Maintained safe food handling practices to prevent germ spread.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Wiped down tables and equipment, swept and refilled stock.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Administrative Assistant
Balance & Wellbeing
Schaumburg, IL
06.2022 - 09.2022
- Scheduled appointments, meetings and events for management staff.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Education
High School Diploma -
Addison Trail High School
Addison, IL05-2023
Skills
- Guest Engagement
- Supply Restocking
- Costumer Service
- Sales Techniques
- Guest Seating
- Scheduling
- Time Management
Languages
Spanish
Limited
Accomplishments
- A part of the honors society all throughout high school
Timeline
Server
Alejandra's Mexican Resturant
06.2023 - Current
Sales Associate
Abercrombie & Fitch
10.2022 - 10.2023
Administrative Assistant
Balance & Wellbeing
06.2022 - 09.2022
Jersey Mikes Crew Member
Jersey Mikes
02.2022 - 03.2023
High School Diploma -
Addison Trail High School
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