Mia Sanchez
Fort Worth,TX
Summary
Dynamic barista with exceptional customer service skills honed at Dutch Bros. Adept at espresso machine operation, kitchen supplies/machines and inventory management. A detail-oriented team player, that thrives in fast-paced environments, ensuring efficiency and cleanliness in beverage preparation.
Overview
1
1
year of professional experience
Work History
Barista
Dutch Bros
Keller, TX
03.2024 - 01.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and other areas daily.
- Controlled lines with quick, efficient service.
- Maintained and operated espresso machines, blenders, and other equipment.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Kinesiology And Exercise Science
The University of Texas At Arlington
Arlington, TXSkills
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Safe food handling
- Beverage preparation
- POS system operation
- Inventory management
- New hire training
- Drink customization
- Performance improvement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Dutch Bros
03.2024 - 01.2025
Kinesiology And Exercise Science
The University of Texas At Arlington