Mia Sanchez

Packaging manufacturer

Manage documentation and inventory

Perform data entry and maintain documentation of product and materials

• Achieved successful resolutions for clients by actively listening to debtor issues and offering flexible repayment options within company guidelines.
• Evaluated debtor credit history reports to assess financial stability before initiating contact or proposing payment plans.
• Responded to customer inquiries and provided detailed account information.
• Contacted customers to discuss past-due accounts and negotiated payment plans.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Stocked, tagged and displayed merchandise as required.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Improved efficiency, organized checkout area for optimal workflow.
• Learned duties for various positions and provided backup at key times.
• Processed refunds and exchanges in accordance with company policy.