Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Mia Seul Hillsman

Fisher,IN

Summary

Dynamic commercial leader with extensive experience across diverse markets and consumer capabilities, consistently driving success through strategic planning and data-driven strategies. Renowned for building high-performing teams that achieve measurable results by executing a clear vision with precision. Expertise in team leadership and stakeholder engagement, coupled with a profound understanding of market dynamics, to effectively lead acceleration of reach and scale. Poised to leverage significant expertise to deliver impactful outcomes.

Overview

16
16
years of professional experience
4
4

Certifications

Work History

Associate VP Consumer Journey Owner, Obesity, Consumer Experience Hub

Eli Lilly & Co.
04.2025 - Current
  • Led and owned end-to-end consumer experience driving measurable improvements in patient outcomes and commercial success by implementing action plans for Zepbound.
  • Leveraged agile process to support commercial objectives to inform priorities for solution, tactic, and content development.
  • Built a consumer end-to-end experience map for orforglipron, identifying critical needs for solution design to meet customer needs for the potential launch.
  • Spearheaded organizational change efforts, aligning resources with business objectives to drive performance improvements.
  • Key contributor on cross-functional team to address leakage points for improved solution development and customer experience, utilizing Salesforce cloud, Adobe, and automation.

JARDIANCE Associate VP, Cardiometabolic Health, US & Global

Eli Lilly & Co.
06.2022 - 04.2025
  • Led a team overseeing strategy and commercial promotional efforts for DTC and HCPs, delivering positive ROI by aligning with commercial goals; role expanded to include Global.
  • Owned P&L for JARDIANCE, a $1.9B Type II Diabetes (T2D), including new indications launches for Chronic Kidney Disease and Heart Failure, enhancing commercial success.
  • Developed strategic initiatives to drive organizational growth and improve market positioning.
  • Exceeded revenue targets in 2022-2023; drove 23–30% T2D growth and increased market share by 3 pts to 65% by shifting HCP behavior and standard-of-care beliefs via sales force, non-personal promotion, and peer to peer education.
  • Strong collaboration across US, Global, Health System, Communication, Professional Relations, and Medical to compliantly deliver Strategic Imperatives across multiple TAs including DSE.
  • Led team to upskill AI by training team on best practices for using Co-Pilot and promoting into everyday work an enhanced understanding of external AI landscape to incorporate into solution development.

JARDIANCE Consumer Senior Director, Diabetes Business Unit, The Alliance

Eli Lilly & Co.
10.2019 - 06.2022
  • Led DTC strategy and developed high-impact campaigns for T2D and Heart Failure, delivering breakthrough activation and 50% of NBRx volume due to promotional efforts.
  • Optimized media investment and budget allocation through data-driven insights, enhancing ROI via prioritizing investment.
  • Managed execution of integrated 360 marketing campaigns (TV/OTT, social, digital, search); delivered script lift through optimizing branded CRM program.
  • Established key performance indicators to measure success and facilitate continuous improvement initiatives.
  • Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
  • Led cross-functional teams to successfully launch new products, meeting deadlines and budgets.

BAQSIMI Consumer Senior Director, Diabetes Business Unit

Eli Lilly & Co.
08.2017 - 10.2019
  • Led strategy, development, and launch of integrated marketing campaigns (TV/OTT, social, digital, search), achieving an increase in brand awareness and delivering volume goals.
  • Unified Consumer, HCP, and Payer workstreams for strategic alignment, securing OPEX funding and alignment for 2020 DTC launch, meeting 2019 revenue targets.
  • Partnered with Advocacy, Medical, and Communications to elevate disease education and brand awareness.
  • Led innovative development of the “How to Use” video to support BAQSIMI administration training in collaboration with Medical.

HUMIRA Consumer Associate Director, Rheumatology Franchise, Immunology

AbbVie, Inc.
03.2015 - 07.2017
  • Managed $200MM+ budget for integrated marketing in the Rheumatology market, ensuring optimal allocation and achieving highest ROI.
  • Led cross-functional teams to develop, launch, and optimize multi-channel campaigns, resulting in the highest ROI for DTC at AbbVie for the “Body of Proof” Psoriatic Arthritis campaign.
  • Mentored junior staff, fostering professional growth and ensuring knowledge transfer within the team.
  • Exceeded business goals, winning two President’s Awards for Double Whammy and HUMIRA DTC campaigns proving exceptional strategic marketing and team leadership.
  • Led teams, supervising daily performance as well as training and improvement plans.

HUMIRA Consumer Marketing Manager II, Rheumatology Franchise, Immunology

AbbVie, Inc.
11.2012 - 03.2015
  • Led strategy and execution of the “Double Whammy” Psoriatic Arthritis campaign, including creating the end-to-end experience from activation assets, website and CRM, driving increased diagnosis and activating 1M+ consumers to take the symptom quiz, earning AbbVie’s first external Cannes Lions award.
  • Launched HUMIRA’s Rheumatoid Arthritis campaign in Point of Care, delivering strong ROI and enhancing brand presence at point of treatment decision.
  • Directed positive ROI CRM retention initiatives to boost loyalty and persistence in partnership with HUMIRA Complete team, achieving measurable improvements in patient outcomes.

Consumer Associate Brand Manager/Sr. Associate Brand Manager

Kraft Foods
09.2009 - 11.2012
  • Led strategy and marketing communications for the $750M Cheese Slice Portfolio, driving market share growth by +1.2 pts and revenue increase by $1.6M.
  • Directed Kraft Singles’ Hispanic marketing, redefining growth target segments and improving ROI through innovative strategies.
  • Executed integrated marketing for Breakstone’s Sour Cream and Polly-O Cheese, including digital, promotions, and DTC media, enhancing brand presence and engagement.
  • Conducted market research to identify trends, informing product development and positioning efforts.

Education

MBA - Business Administration

The University of Chicago Booth School of Business
Chicago, IL
06-2009

Bachelor of Science - Criminal Justice

Northeastern University
Boston, MA

Skills

  • Strategic planning
  • Content strategy
  • User experience development
  • Integrated media strategy
  • Profit and loss oversight
  • Cross-functional leadership
  • New product launches & indications
  • Consumer & HCP marketing
  • Artificial intelligence integration
  • Agile methodologies
  • Data-driven decision making
  • Operations management
  • AOR & partnership development
  • Pharmaceutical sales

Accomplishments

  • Lead and mentored 10+ individual contributors and leaders to achieve career goals and promotions
  • Delivered double-digit growth of JARDIANCE volume of 20-30% in highly competitive T2D category
  • PM360 Elite Marketing Team award, JARDIANCE, Colonel Award for the JARDIANCE Heart Failure launch
  • Two-time President's Award winner (highest commerical award) for leading DSE & DTC campaigns for Psoriatic Arthritis and HUMIRA.
  • First ever Cannes Lion Award for AbbVie, from Disease State Education, "Double Whammy" integrated campaign

Certification

  • Streamline Your Work with Microsoft Co-Pilot LinkedIn
  • Ethics in the Age of Generative AI LinkedIn
  • Career Essentials in Generative AI Microsoft, LinkedIn
  • "WhatIf" Consultancy, Innovation Facilitator

Timeline

Associate VP Consumer Journey Owner, Obesity, Consumer Experience Hub

Eli Lilly & Co.
04.2025 - Current

JARDIANCE Associate VP, Cardiometabolic Health, US & Global

Eli Lilly & Co.
06.2022 - 04.2025

JARDIANCE Consumer Senior Director, Diabetes Business Unit, The Alliance

Eli Lilly & Co.
10.2019 - 06.2022

BAQSIMI Consumer Senior Director, Diabetes Business Unit

Eli Lilly & Co.
08.2017 - 10.2019

HUMIRA Consumer Associate Director, Rheumatology Franchise, Immunology

AbbVie, Inc.
03.2015 - 07.2017

HUMIRA Consumer Marketing Manager II, Rheumatology Franchise, Immunology

AbbVie, Inc.
11.2012 - 03.2015

Consumer Associate Brand Manager/Sr. Associate Brand Manager

Kraft Foods
09.2009 - 11.2012

MBA - Business Administration

The University of Chicago Booth School of Business

Bachelor of Science - Criminal Justice

Northeastern University
Mia Seul Hillsman