Mia Silva
Valrico,FL
Summary
Finance student with a focus on data entry, accounting, and office operations. Demonstrates strong organizational skills and a commitment to maintaining accurate records. Thrives in structured environments and effectively manages pressure to deliver quality results. Seeking opportunities to enhance skills and gain practical experience in accounting and administration.
Overview
3
3
years of professional experience
Work History
Kitchen Team Member / Manager
Maple Street Biscuit Company
12.2023 - Current
- Trained new team members on kitchen operations, enhancing team readiness and adherence to protocols.
- Accurately prepared and completed high volumes of food orders.
- Processed customer orders and payments, ensuring accuracy and a smooth transaction experience.
- Oversaw daily kitchen operations, maintaining accurate cash drawer balances and supporting seamless workflow.
Quality Assurance Technician
Cirkul
06.2023 - 10.2023
- Collaborated with engineers to refine quality procedures and standards, ensuring compliance with industry regulations.
- Maintained comprehensive records of all quality control activities, including tests and inspections.
- Documented defects and communicated issues to production team, facilitating prompt resolution and minimizing production delays.
- Participated in team meetings to develop strategies for quality improvement initiatives, contributing to enhanced product reliability.
Team Member / Order Taker
Chick-fil-A
08.2022 - 05.2023
- Took customer orders accurately and efficiently, enhancing customer satisfaction through effective use of point-of-sale system.
- Operated cash register to receive payments and issue change, ensuring accurate transactions and customer trust.
- Processed payments and handled cash transactions with attention to detail.
- Trained new employees on order-taking procedures and customer service skills, contributing to team readiness and service consistency.
Education
Associate of Arts - Finance
Hillsborough Community College
05-2026
High School Diploma -
Florida Virtual High School
Valrico, FL01-2022
Skills
- Quality assurance
- Team leadership
- Data analysis
- Attention to detail
- Cash handling
- Time management
- Basic computer proficiency/ POS systems
References
- Demetria Bolin, 813-597-8954
- Jennifer Slack, 8134528856
Timeline
Kitchen Team Member / Manager
Maple Street Biscuit Company
12.2023 - Current
Quality Assurance Technician
Cirkul
06.2023 - 10.2023
Team Member / Order Taker
Chick-fil-A
08.2022 - 05.2023
Associate of Arts - Finance
Hillsborough Community College
High School Diploma -
Florida Virtual High School