Mia Solis
Anaheim,CA
Summary
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess/Server Assistant
Roy's Restaurant
03.2024 - Current
- Coordinated with servers and kitchen staff to ensure seamless dining experiences.
- Assisted in training new hostesses on procedures and customer service standards.
- Maintained cleanliness of dining area, ensuring a welcoming atmosphere for patrons.
- Streamlined workflow between front-of-house and back-of-house teams for improved service delivery.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal time
Restaurant Hostess
Cheesecake Factory Restaurant
10.2022 - 03.2023
- Streamlined table turnover process by quickly identifying available seating options for incoming diners.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
Restaurant Hostess/Busser
McCormick & Schmick's Seafood & Steaks
10.2022 - 10.2023
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Assisted in restocking supplies, contributing to seamless restaurant operations.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Assisted servers in providing efficient service for improved guest experiences.
Restaurant Hostess
Market Broiler
11.2020 - 07.2021
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to optimize workflow during peak hours, improving efficiency.
- Provided patrons with estimated waiting times during peak service hours.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
Education
High School Diploma -
Gilbert High School
Anaheim, CASkills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- POS system operations
- Server support
- Front-of-house display creation
- High volume dining
- Problem-solving
- Team collaboration
- Task prioritization
- Hospitality management
- Daily specials memorization
Languages
Spanish
Limited Working
Interests
- Photography
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Restaurant Hostess/Server Assistant
Roy's Restaurant
03.2024 - Current
Restaurant Hostess
Cheesecake Factory Restaurant
10.2022 - 03.2023
Restaurant Hostess/Busser
McCormick & Schmick's Seafood & Steaks
10.2022 - 10.2023
Restaurant Hostess
Market Broiler
11.2020 - 07.2021
High School Diploma -
Gilbert High School