Professional in service industry, prepared for collaborative roles in fast-paced environments. Proven ability to support operational efficiency and improve customer satisfaction. Focused on teamwork and adaptability, possessing strong communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
General Operator
DuPont Electronics & Communications
11.2021 - Current
Maintained accurate records of production data for analysis by management, enabling informed decision-making regarding future projects.
Worked closely with quality control teams to address any non-conformance issues promptly, ensuring consistent product quality across all output batches.
Operated various machines and equipment safely, adhering to strict safety protocols at all times.
Conducted routine maintenance checks on machinery, ensuring optimal performance and reducing downtime due to malfunctions.
Contributed to a positive work culture by actively participating in team meetings, offering ideas for improvement, and supporting colleagues when needed.
Consistently met or exceeded daily production targets while maintaining high-quality standards.
Provided on-the-job training to newly hired workers and team members.
Made sure that products were produced on time and are of good quality.
Examined incoming materials and compared to documentation for accuracy and quality.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Kept accurate records of defective units or products.
Order Processor
DHL Supply Chain
04.2021 - 11.2021
Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
Input order information into system and updated customer accounts to document and track customer orders.
Examined orders to confirm accuracy, completeness and adherence to customer requirements.
Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
Team Trainer
Taco Bell
11.2018 - 04.2021
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Trained new team members on procedures, customer service, and sales techniques.
Education
High School Diploma -
Circleville High School
Circleville, OH
05-2018
Skills
Adaptable to change
Safety protocols
Stress tolerance
Customer service
Problem-solving
Attention to detail
Efficient multitasking
Flexible schedule
Data entry
Troubleshooting
Teamwork and communication
Reliability
Timeline
General Operator
DuPont Electronics & Communications
11.2021 - Current
Order Processor
DHL Supply Chain
04.2021 - 11.2021
Team Trainer
Taco Bell
11.2018 - 04.2021
High School Diploma -
Circleville High School
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