Mia Stafford
Morrow,OH
Summary
Proven track record in enhancing customer satisfaction and streamlining order fulfillment processes at Target, showcasing exceptional cash handling and interpersonal skills. Expert in food preparation and adept at leveraging point-of-sale systems to boost efficiency. Achieved significant improvements in service delivery, demonstrating a commitment to excellence and a dynamic ability to lead under pressure.
Overview
2
2
years of professional experience
Work History
Crew Member
Dunkin' Donuts Franchising
Maineville, OH
02.2023 - Current
- Processed payments on cash register and counted back bills and change to patrons.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Packed fast food products in approved containers, cups, and bags.
- Interacted pleasantly with guests to deliver quality customer service.
- Checked expiration dates on all products before serving them to customers.
Online Order Fullment
Target
South Lebanon, OH
12.2023 - 01.2024
- Provided customer service support via phone and email regarding product inquiries, order status updates, returns and refunds.
- Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
- Corresponded with online customers via electronic mail, telephone or other electronic messaging.
- Conducted quality assurance tests prior to releasing any changes or updates.
Education
High School Diploma -
Little Miami High School
Morrow, OH06-2024
Skills
- Cooking
- Order delivery practices
- Cash handling
- Point-of-sale transactions
- Radar system operations
- Food preparation
Affiliations
I started playing fast-pitch softball at eight and I continue to play on a competitive team.
References
References available upon request.
Timeline
Online Order Fullment
Target
12.2023 - 01.2024
Crew Member
Dunkin' Donuts Franchising
02.2023 - Current
High School Diploma -
Little Miami High School
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