Mia Stafford
MORROW,OH
Summary
Detail-oriented barista known for exceptional customer service and adaptability. Experienced in managing inventory and training new staff, ready to leverage skills for improved operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Starbucks Barista
Kroger
Maineville, Ohio
07.2025 - Current
- Prepared and served a variety of coffee beverages to customers.
- Assisted customers with menu selections and provided product knowledge.
- Managed cash register and processed customer transactions efficiently.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated coffee machines and equipment according to safety guidelines.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Collaborated with team members to ensure smooth daily operations.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Crew Member
Dunkin' Donuts Franchising
Maineville, Ohio
02.2023 - 07.2025
- Prepared high-quality beverages following Dunkin' Donuts' recipes and standards.
- Operated cash register efficiently, handling customer transactions accurately.
- Assisted customers with menu information and inquiries to ensure a positive dining experience.
- Collaborated with team members to streamline service during peak hours, enhancing overall efficiency.
- Trained new crew members on operational procedures and customer service techniques.
- Ensured compliance with health and safety regulations in food handling practices.
- Served food promptly to contribute to high levels of customer satisfaction. for positive guest experiences.
Fulfillment Associate
Target
South Lebanon, Ohio
11.2022 - 01.2023
- Accepted and processed customer orders efficiently at the fulfillment center.
- Collaborated with team members to ensure timely processing of customer orders.
- Filled orders according to defined standards using a standard picking system.
- Managed inventory levels and organized stock for efficient order fulfillment.
- Packaged products securely for shipment to meet company guidelines.
- Received incoming shipments and verified contents against purchase orders.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Operated handheld scanners to track merchandise throughout the fulfillment process.
- Located merchandise from shelves and storage areas to fill orders.
- Communicated effectively with supervisors regarding supply needs and workflow issues.
Education
High School Diploma -
Little Miami High School
Morrow, OH05-2024
Skills
- Beverage preparation
- Coffee brewing
- Espresso machine operation
- Equipment operation
- Cash register operation
- POS system operation
- Order taking
- Menu knowledge
- Health compliance
- Food safety
- Inventory management
- Quality control
- Opening duties
- Fast-paced service
- Workflow management
- Team collaboration
- Training new staff
- Customer service
- Effective communication
- Clear communication
- Problem solving
- Time management
- Attention to detail
- Organizational skills
- Team leadership
- Decision-making
- Cash handling
- Customer satisfaction focus
- Decision-making
- Customer satisfaction focus
Shawn Craig 513-265-9011
- Reference
Timeline
Starbucks Barista
Kroger
07.2025 - Current
Crew Member
Dunkin' Donuts Franchising
02.2023 - 07.2025
Fulfillment Associate
Target
11.2022 - 01.2023
High School Diploma -
Little Miami High School