Mia Stanton

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
• Answered to-go and catering order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
• Collaborated with kitchen staff to ensure timely completion of all to-go and catering orders.
• Operated cash register to accept cash, debit and credit card payments from customers.

One notable accomplishment was being part of a collaborative eort that propelled our team to the top 4% of Olive Gardens nationwide. This success was a result of our collective commitment to excellence, eective teamwork, and my ability to work under pressure while consistently providing fast and ecient service. This achievement underscored my adaptability and capacity to contribute positively to the team's success.