Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mia Tanacea

Novi,MI

Summary

Dynamic leader with proven success at Paradise Park, enhancing customer satisfaction and streamlining operations. Excelled in staff supervision and money handling, boosting operational efficiency. Skilled in conflict resolution and team building, fostering a positive work environment. Achieved notable improvement in financial reporting accuracy.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager/Cook's Assistant/Cashier/Bartender

Paradise Park
06.2020 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Prepared food orders to support waitstaff and other team members.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Maintained smooth and timely operations in preparation and delivery of meals.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within the kitchen area.
  • Worked with chef to prepare daily food specials and other supplies.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Served high customer volumes during special events, nights, and weekends.

Team Member

Penn Station Subs
01.2023 - 06.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.

Education

High School Diploma -

Novi High School
24062 Taft Rd, Novi, MI 48375
06-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Conflict resolution
  • Team building
  • Employee scheduling

Certification

  • First Aid Certification

Timeline

Team Member

Penn Station Subs
01.2023 - 06.2023

Assistant Manager/Cook's Assistant/Cashier/Bartender

Paradise Park
06.2020 - 08.2024

High School Diploma -

Novi High School

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Mia Tanacea