Mia Thompson
Baltimore,MD
Summary
Passionate and creative hairstylist dedicated to delivering exceptional salon experiences and personalized services to clients. With a keen eye for detail and a commitment to staying updated on the latest trends and techniques, I strive to exceed client expectations and create hairstyles that showcase their individuality and beauty. Adept at building strong client relationships through attentive communication and understanding their unique style preferences. Eager to contribute my skills and enthusiasm to a dynamic salon team and grow professionally in the beauty industry.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salon Manager/Nail Technician
Scrub Nail Salon
05.2019 - 09.2023
- Perform a variety of nail care services, including manicures, pedicures, nail extensions, nail art, and other treatments.
Ensure high-quality service delivery by adhering to established procedures, hygiene standards, and safety protocols.
Stay updated on current nail care trends, techniques, and products to provide clients with the latest and most innovative services.
Build and maintain relationships with clients, providing personalized recommendations and ensuring their satisfaction with services.
- Salon Management: Oversee the day-to-day operations of the salon, including scheduling appointments, managing staff, and handling customer inquiries and complaints.
Hire, train, and supervise salon staff, including nail technicians, receptionists, and assistants, to ensure a high level of professionalism and service quality.
Develop and implement salon policies and procedures to maintain efficient workflows, uphold hygiene standards, and ensure compliance with regulatory requirements.
Monitor inventory levels, order supplies, and manage salon budgets to optimize resource allocation and control costs.
Coordinate with vendors and suppliers to negotiate contracts, pricing, and delivery schedules for salon products and equipment.
- Administrative Duties: Maintain accurate records of client appointments, transactions, and inventory levels using salon management software or manual systems.
Assistant Stylist
ToBo Hair Salon
07.2022 - 10.2022
- Assisted senior stylists with various salon services, including haircuts and styling.
- Performed various services under the guidance and supervision of a senior stylist.
- Shampooed and conditioned clients' hair, ensuring a comfortable and relaxing experience.
- Provided support during client consultations, discussing hairstyle options and offering recommendations.
- Maintained cleanliness and organization throughout the salon, including sanitizing equipment and restocking supplies.
- Greeted clients warmly, checked them in for appointments, and escorted them to stylists' stations.
- Assisted with administrative tasks, such as answering phones, scheduling appointments, and processing payments.
- Participated in ongoing training and education opportunities to expand skills and knowledge.
Student Assistant
Avatar Salon And Wellness Spa
09.2021 - 10.2022
- Greet clients warmly and assist them with checking in and scheduling appointments.
Escort clients to their stylists' stations and offer them beverages or magazines while they wait.
Assist stylists with preparing clients for services, including draping capes and providing towels.
Shampoo and condition clients' hair as directed by stylists, ensuring a comfortable and relaxing experience.
Escort clients to the reception area and assist with processing payments or scheduling follow-up appointments.
- Salon Maintenance: Maintain cleanliness and orderliness throughout the salon, including sweeping hair clippings, sanitizing equipment, and organizing supplies.
Ensure towels, capes, and other salon linens are laundered and readily available for use.
Monitor and restock inventory of salon products, including shampoos, conditioners, and styling tools.
Assist with light maintenance tasks, such as replacing light bulbs or fixing minor equipment issues.
- Assistance to Stylists: Provide support to stylists during haircuts, color treatments, and other salon services.
Mix and prepare hair color and other chemical treatments according to stylists' instructions.
Retrieve additional tools or products for stylists as needed during client appointments.
Assist with applying hair treatments, such as deep conditioning masks or styling products.
- Client Communication: Answer phones and respond to inquiries or appointment requests in a friendly and professional manner.
Communicate with clients to confirm appointments, provide salon information, and address any concerns or questions they may have.
Act as a liaison between clients and stylists, relaying messages or instructions as needed.
- Team Collaboration: Work collaboratively with other salon staff members to ensure a positive and cohesive work environment.
Assist colleagues with tasks or projects to support overall salon operations.
Participate in staff meetings, training sessions, and continuing education opportunities as required.
Education
Cosmetology Certification - Cosmetology
Montgomery Beauty School
Silver Spring, MD12.2022
Skills
- Customer Service
- Organization
- Communication
- Multitasking
- Attention to Detail
- Adaptability
- Teamwork
- Time Management
- Professionalism
- Basic Salon Knowledge
Certification
7/2017- Present Limited Nail Technician License (MD)
1/2024-Present Cosmetologist Lcense (MD
References
References available upon request.
Timeline
Assistant Stylist
ToBo Hair Salon
07.2022 - 10.2022
Student Assistant
Avatar Salon And Wellness Spa
09.2021 - 10.2022
Salon Manager/Nail Technician
Scrub Nail Salon
05.2019 - 09.2023
Cosmetology Certification - Cosmetology
Montgomery Beauty School