Summary
Overview
Work History
Education
Skills
References
Timeline
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Mia Torres

Baytown,Texas

Summary

I have five combined years of experience assisting customers with speedy order processing. I'm great at answering customers' questions, offering suggestions and substitutions, and using computer-based register systems. Highly organized, proactive, and creative in problem-solving. I work well under stress and within team settings.

Overview

4
4
years of professional experience

Work History

Pawnbroker

Action Pawn
Baytown, TX
03.2023 - 02.2024
  • Replenished and arranged items to maintain appearance.
  • Performed regular audits of stock levels within the shop.
  • Counted inventory routinely, and produced reports for management.
  • Produced sales documents, finalized deals and filed records.
  • Researched electronics and other items online to identify market value.
  • Skilled in the evaluation and handling of jewelry and firearms.

Shift Leader/Cashier

Captain D's
Baytown, TX
11.2019 - 03.2023
  • Maintained high standards of customer service during high-volume, fast-paced operations, oftentimes needing to multitask
  • I took the initiative to find extra tasks when my scheduled duties were completed.
  • Able to resolve conflict with customers
  • Handled currency and credit transactions quickly and accurately.
  • Experienced in leadership and training new employees
  • Maintained professional, but friendly relationships with co-workers.
  • Great Communication
  • Strong customer service.
  • Giving Attention to Detail

Education

GED -

Homeschooled
Baytown, TX
01-2021

Skills

  • Customer service in person and over the phone
  • Multitasking Abilities
  • Cash handling
  • Attention to detail

References

Personal and business references available upon request.

Timeline

Pawnbroker

Action Pawn
03.2023 - 02.2024

Shift Leader/Cashier

Captain D's
11.2019 - 03.2023

GED -

Homeschooled

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Mia Torres