Mia Vasquez
San Antonio,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Independent Contractor (Virtual Assistant)
Out To Launch
05.2023 - Current
- Supported staff through scheduling meetings, supporting presentations, and preparing crucial documents.
- Developed and maintained strong working relationships with colleagues and clients, leading to repeat business and referrals.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies, archival requirements and implementing secure filing systems for content and social media conversations.
Customer Service Representative
Sam's Club
08.2022 - 12.2023
- Excellent communication skills, both verbal and written.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
Retail Clerk
Target
09.2020 - 07.2022
- Provided face to face customer service and close interactions with the public
- Assisted with inventory management, conducting regular stock checks and restocking shelves as needed.
- Ensured accurate cash handling procedures were followed during transactions, minimizing errors and discrepancies.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout.
- Helped customers complete purchases, locate items, and join reward programs.
Guest Hostess/ Server
Coyote's Bar and Grill
05.2018 - 10.2020
- Demonstrated strong multitasking skills by handling telephone inquiries, pick-up orders, all while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Business Marketing and Management
Aims Community College
Greeley, Colorado01.2023
General studies and general skills
University of Northern Colorado
Greeley12.2019
Skills
- Positive attitude
- Client Relationship Building
- Workload Management and scheduling
- Records coordination
- Proficient in Office Products
- Task Prioritization
Timeline
Independent Contractor (Virtual Assistant)
Out To Launch
05.2023 - Current
Customer Service Representative
Sam's Club
08.2022 - 12.2023
Retail Clerk
Target
09.2020 - 07.2022
Guest Hostess/ Server
Coyote's Bar and Grill
05.2018 - 10.2020
Business Marketing and Management
Aims Community College
General studies and general skills
University of Northern Colorado