Mia Vittone

Lead buying operations across designer and contemporary store locations by leading and training sales teams focused on effective selling techniques and a high-performance culture. Establish long-term customer relationships by providing exceptional service and ensuring a personalized shopping experience.

• Delivered bespoke buying, selling, and styling services to high-net-worth individuals, including A-list celebrities and tech moguls by curating and sourcing exclusive items to meet their unique tastes and needs.

• Exceeded sales targets by 10%-20% through strategic inventory selection and client engagement.

• Attended fashion weeks and showrooms in New York, Paris, and Milan to oversee product selections, stay ahead of industry trends, and ensure the store's offerings remained cutting-edge.

• Strengthened relationships with brand representatives to negotiate exclusive deals, improve vendor partnerships, and secure premium merchandise.

• Led store merchandising efforts and assisted in styling seasonal visual displays in alignment with sales trends and customer preferences to elevate store aesthetics and enhance in-store customer experience.

• Utilized retail math concepts, including markup, margin planning, open-to-buy, and inventory productivity to streamline operational costs, optimize inventory management, and maximize profitability.

• Applied extensive knowledge of retail environments, fabrications, and garment construction, along with contemporary and designer brands to curate high-quality selections and maintain a competitive edge.

• Oversaw brand budgets, inventory turnover, and SKU categories with minimal supervision and aligned spending with macro budget goals to reduce excess inventory and enhance overall financial performance.

• Managed social media initiatives to enhance brand presence and completed special projects as assigned by management, which contributed to overall operational efficiency and brand visibility.

• Partner Brands: Alaia, A.L.C., Akris, Balmain, Dolce&Gabbana, Ermanno Scervino, Jimmy Choo, Kiton, Loro Piana, Manolo Blahnik, Missoni, Pomellato, Pasquale Bruni, Stella McCartney, The Row, Valentino Garavani, Versace, Zimmerman and more.

Oversaw and approved post-purchase orders, addressed fit issues, managed retail changes, and resolved delays with minimal supervision. Partnered with renowned brands to enhance product offerings and secure exclusive merchandise. Conducted sales forecasting to inform strategic planning and optimize inventory stocks.

• Traveled to and attended major trade shows, including LA Market and Coterie to observe new product showcases, establish industry connections, and explore emerging trends.
• Trained and mentored sales team members on product knowledge, merchandising techniques, and industry best practices to enhance team performance and drive sales growth.
• Managed budgeting and light accounting tasks for financial efficiency, accuracy, and adherence to fiscal goals.
• Developed productive relationships with cross-functional teams to set retail strategies, achieve margin goals, and improve profitability through collaboration.
• Identified in-season opportunities and risks by analyzing sales performance, implementing data-driven strategies, and maintaining a keen understanding of industry trends and market dynamics.
• Partner Brands: Brochu Walker, Frame, SEA NY, Faherty, Ugg, On, Sorel, Parajumper, Patagonia, Save The Duck, Varley, Kinross Cashmere, Eberjey, and more.

Collaborated with prominent brands to expand product offerings and enhance store collections. Addressed and resolved challenges through excellent problem-solving skills to ensure smooth operations and customer satisfaction.

• Assisted teams in merchandising, development, purchasing, and management of a diverse range of products.
• Enhanced knowledge of women’s contemporary brands and trends to inform product selection and marketing strategies.
• Calculated and managed key financial metrics, including gross margin, turnover, and Open-to-Buy (OTB), to optimize inventory levels and drive profitability.
• Partner Brands: Amanda Uprichard, Rails, Paige, Agolde, Dolce Vita, 27 Miles, Show Me Your Mumu, and more.

Recruited over eight account coordinators and provided coaching on client service, product knowledge, and strategic sales techniques by utilizing extensive luxury product sales experience.

• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Leveraged business development skills to surpass distribution targets and establish accounts with high-profile distributors, including Marriott Ritz, Four Seasons, Neiman Marcus, and MGM Properties.
• Engaged with existing clients to identify and capitalize on business expansion opportunities, which resulted in a 300% increase in door count at Ulta and a 480% increase at Sephora.