Mia Weninger
Vallejo,CA
Summary
Organized, dependable candidate successful with managing multiple priorities in an efficient manner. Willingness to take on any added responsibilities to meet team goals. Responsible, punctual, and overall hard worker.
Overview
3
3
years of professional experience
Work History
Cashier
Ace Hardware
03.2023 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Processed refunds and exchanges in accordance with company policy.
Instacart Shopper
Maplebear Inc
08.2021 - 01.2023
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
- Loaded and unloaded orders at customer's homes or locations.
- Demonstrated excellent problem-solving skills when addressing customer concerns or issues during the shopping process.
- Tracked substitutions and informed customers of changes.
- Navigated challenging traffic situations calmly while ensuring timely deliveries and minimizing delays.
- Assisted customers with special requests by locating hard-to-find items or making appropriate substitutions.
Education
High School Diploma -
Los Alamitos High School
Los Alamitos, CA06.2021
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Money Handling
- Reliability and punctuality
- Organizational abilities
- Time management skills
- Cleaning and sanitizing
Timeline
Cashier
Ace Hardware
03.2023 - 02.2024
Instacart Shopper
Maplebear Inc
08.2021 - 01.2023
High School Diploma -
Los Alamitos High School