Summary
Work History
Education
Skills
Interests
Timeline
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Mia White

San Antonio

Summary

Dynamic host with a proven track record at Haywire, excelling in customer service and guest relations. Expertly managed high-pressure situations while enhancing dining experiences through effective time management and strong interpersonal skills. Recognized for optimizing table turnover and maintaining a welcoming environment, ensuring exceptional satisfaction for all guests.

Work History

Host

Haywire
08.2025 - Current
  • Welcomed guests warmly, creating a positive first impression and enhancing overall dining experience.
  • Coordinated seating arrangements efficiently, optimizing table turnover and guest satisfaction during peak hours.
  • Managed waitlist effectively, ensuring timely updates to guests regarding wait times and seating availability.
  • Collaborated with kitchen staff to ensure smooth communication regarding guest orders and special requests.
  • Resolved guest complaints promptly, demonstrating strong problem-solving skills and commitment to customer satisfaction.
  • Maintained cleanliness and organization of the host station, ensuring a welcoming environment for guests.
  • Provided menu recommendations based on guest preferences, enhancing dining experience through personalized service.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Education

High School Diploma -

Homeschool

Public Health

UTSA
05-2028

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Detail-oriented
  • Guest relations
  • Customer engagement
  • Strong interpersonal skills

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Cooking
  • Baking
  • I enjoy cooking for friends and family gatherings
  • Music
  • Pilates
  • Passionate about balancing physical health with mental and emotional wellness
  • Dancing

Timeline

Host

Haywire
08.2025 - Current

High School Diploma -

Homeschool

Public Health

UTSA