Mia Williams
Atlanta,CA
Summary
Professional with strong background in management and team leadership. Skilled in optimizing operations, driving efficiency, and fostering collaboration. Known for adaptability, problem-solving, and delivering results in fast-paced environment. Possesses expertise in strategic planning, resource allocation, and staff development.
Overview
5
5
years of professional experience
Work History
Senior Assistant Manager
Caliber Car Wash
Chamblee
07.2023 - Current
- Responsible for supporting the overall management of the facility, overseeing daily operations, staff management, and customer service excellence
- Collaborated with the Car Wash Manager to implement operational strategies, optimize workflow, and maintain high-quality service standards
- Played a key role in staff training, development, and performance evaluation.
Customer Service Associate
Caliber Car Wash
Atlanta, GA
01.2020 - Current
Assistant Manager
Caliber Carwash
Atlanta
01.2022 - 07.2023
- Improved quality service by recommending improved processes and identifying new product and service applications
- Oversaw day-to-day carwash operations, provided excellent customer service, managed daily reports of transactions, enforced company policies, trained new employees, and coordinated sales meetings.
Office Assistant for Child Care
One Source learning and development
Snellville
01.2020 - 07.2022
- Handled customer calls, maintained files, organized travel arrangements, managed supply inventory, and performed data entry
- Took care of children from Defacs, assigned transporters, created activities, and ensured safety among children.
Cashier
Zaxbys
Snellville
01.2020 - 01.2022
- Took and entered orders, handled payments, kept dining areas clean, and provided excellent service
- Assisted customers, resolved complaints, counted cash drawers, operated cash registers, and stocked merchandise.
Education
College Degree in Business Marketing -
Georgia State University
Atlanta, GA05.2026
High school diploma -
Shiloh High School
Snellville, GA05.2022
Skills
- Staff Training and Development
- Customer Relationship Management
- Operations Management
- Inventory Control
- Strategic Planning
- Orientation and training
- Marketing knowledge
- Performance reviewing
- Retail Operations Management
- Problem-Solving
- Attention to Detail
- Reliability
- Computer Skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Groups
Skills USA Treasurer, 08/01/18, 05/01/22, General financial oversight., Funding, fundraising, and sales., Financial planning and budgeting., Financial reporting., Banking, bookkeeping, and record keeping.
Photography
I've been a photographer for two years, and I absolutely love it! It lets me express my creativity, capture beautiful moments, and explore the world in a unique way. Each photo is a new adventure, and I’m excited to keep growing in this art!
Timeline
Senior Assistant Manager
Caliber Car Wash
07.2023 - Current
Assistant Manager
Caliber Carwash
01.2022 - 07.2023
Customer Service Associate
Caliber Car Wash
01.2020 - Current
Office Assistant for Child Care
One Source learning and development
01.2020 - 07.2022
Cashier
Zaxbys
01.2020 - 01.2022
High school diploma -
Shiloh High School
College Degree in Business Marketing -
Georgia State University